Operations & Customer Service Administrator
Smaart Recruitment ·www.smaart.com.au
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If you’re someone who thrives in a busy, varied role where no two days look the same this could be the opportunity you’ve been waiting for.
We are partnering with a globally recognised wellness brand with over 30 years of success in personal health and lifestyle products. With a strong reputation for innovation and quality, this organisation is passionate about creating products that help people relax, recharge and feel their best.
They’re now looking for an organised, proactive Operations & Customer Service Administrator to join their team and play a key role in keeping things running smoothly behind the scenes.
The Benefits
This is a true all-rounder role where you’ll be the glue between operations, customer service and sales support.
We are partnering with a globally recognised wellness brand with over 30 years of success in personal health and lifestyle products. With a strong reputation for innovation and quality, this organisation is passionate about creating products that help people relax, recharge and feel their best.
They’re now looking for an organised, proactive Operations & Customer Service Administrator to join their team and play a key role in keeping things running smoothly behind the scenes.
The Benefits
- $70,000 – $75,000 + Super
- Monday to Friday, standard business hours
- Rowville office with onsite parking
- Hybrid working post training (minimum 3 days onsite for collaboration)
- Genuine variety across operations, customer service & admin
- Supportive leadership and hands-on training
- Career growth with exposure to finance and operations
This is a true all-rounder role where you’ll be the glue between operations, customer service and sales support.
- Processing orders and managing stock inventory
- Managing customer enquiries and building stakeholder relationship
- Admin support and coordination for the sales team
- End-to-end processing and reporting of retail claims
- Office administration, coordinating office services and supplies
- Assisting with accounts payable and receivable tasks
- Identifying process improvements and supporting system efficiencies
- You are organised, adaptable and genuinely enjoy being the go-to person who keeps things on track
- Previous experience in a high-volume administrative role
- Strong communication skills and customer service experience in a fast-paced environment
- Excellent attention to detail and time management skills
- Confidence working across multiple systems (ERP experience highly regarded)
- A proactive mindset and ability to identify process improvements
- A positive, team-oriented attitude with the ability to work autonomously
Frequently asked questions
Who is hiring for the Operations & Customer Service Administrator role?
Smaart Recruitment is hiring for the Operations & Customer Service Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Operations & Customer Service Administrator job located?
The Operations & Customer Service Administrator role with Smaart Recruitment is based in Melbourne, VIC, AU. The role is hybrid-friendly.
Is the Operations & Customer Service Administrator role remote?
Yes — the Operations & Customer Service Administrator position at Smaart Recruitment is hybrid. Candidates based in AU are preferred.
What does the Operations & Customer Service Administrator role pay?
Smaart Recruitment lists the Operations & Customer Service Administrator role at AUD 70,000–75,000 per year.
Is the Operations & Customer Service Administrator role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Operations & Customer Service Administrator role?
The Operations & Customer Service Administrator position is aimed at mid-level candidates.
How do I apply for the Operations & Customer Service Administrator role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.