Customer Service & Administration

Smaart Recruitment ·www.smaart.com.au

Location Brisbane, QLD, Australia
Salary AUD 65,000 - 72,000 / year
Type Full time
Level Mid
Source Shazamme
Admin / Secretarial / Office Support
Apply direct
About the Opportunity: 

Looking for a role where no two days are the same, your team actually supports each other, and you can build a long-term career in a growing industry?
We’re on the hunt for a motivated and customer-focused Customer Service Consultant to join a busy, fast-paced team based in Tingalpa. This is the perfect opportunity for someone who enjoys juggling multiple priorities, solving problems, and building strong relationships with customers and internal teams.
You’ll be the go-to person connecting customers, sales, and operations, helping ensure orders run smoothly from start to finish.

Day to Day: 
  • Managing customer enquiries via phone and email
  • Processing orders, quotes, and data entry accurately
  • Supporting customers with product information and order updates
  • Working closely with sales and operations teams daily
  • Coordinating custom orders and delivery requirements
  • Handling customer issues and finding solutions quickly
  • Maintaining accurate customer records and system updates
About you: 
  • Previous customer service or administration experience
  • Strong communication skills and a positive attitude
  • Someone organised who can multitask in a busy environment
  • High attention to detail and confidence using systems
  • Experience with CRM or ERP systems is highly regarded
  • Trade, manufacturing, logistics, or construction industry exposure is a bonus
Why You’ll Love It: 
  • Supportive and down-to-earth team culture
  • Tingalpa Location 
  • Flexible working arrangements including 1 day WFH
  • Stable permanent full-time role
  • Onsite parking
  • Opportunity to learn complex systems and build valuable industry experience
  • Career growth opportunities within a large operation
  • Busy, energetic environment where the days fly by
  • $65K - 72K + Super (depending on experience) 
Hours: Monday to Friday with flexible start and finish times across operational hours 

How to Apply:  If you’re someone who enjoys being busy, loves helping people, and wants to be part of a collaborative team environment, we’d love to hear from you. Please contact stephanie@smaart.com.au for any specific questions.

Frequently asked questions

Who is hiring for the Customer Service & Administration role?
Smaart Recruitment is hiring for the Customer Service & Administration position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service & Administration job located?
The Customer Service & Administration role with Smaart Recruitment is based in Brisbane, QLD, AU.
What does the Customer Service & Administration role pay?
Smaart Recruitment lists the Customer Service & Administration role at AUD 65,000–72,000 per year.
Is the Customer Service & Administration role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Customer Service & Administration role?
The Customer Service & Administration position is aimed at mid-level candidates.
How do I apply for the Customer Service & Administration role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct