Administrator
BMS Recruitment ·bmsrecruitment.ie
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Looking for your next administration role within a busy and supportive team environment? An established organisation within the healthcare and medical services sector is seeking a Service Administrator to join their growing service department on a 9-month fixed-term contract.
This is an excellent opportunity for an organised and customer-focused administrator who enjoys working in a fast-paced environment and collaborating with multiple stakeholders.
Company:
Our client is a leading provider of healthcare products, services and technical solutions across Ireland. With continued growth and a strong reputation within their sector, they are seeking to add to their Service Administration team to support increasing customer demand.
Role:
The successful Service Administrator will provide day-to-day support to a busy team of field-based engineers and internal stakeholders.
Responsibilities include:
- Scheduling and coordinating service calls for field engineers.
- Managing customer queries via phone and email.
- Processing parts orders and tracking deliveries.
- Coordinating warranty returns and service documentation.
- Supporting invoicing, reporting and general administration activities.
- Maintaining accurate records within internal systems.
- Liaising with customers, suppliers, engineers and internal departments to ensure excellent service delivery.
- Managing a high volume of communications while maintaining a professional and customer-focused approach.
Person:
- Minimum 2 years' administration or customer service experience.
- Experience working in a busy, fast-paced office environment.
- Strong Microsoft Office skills.
- SAP or ERP system experience would be advantageous.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Ability to prioritise workload and manage multiple tasks simultaneously.
- Self-motivated with the ability to work on their own initiative.
- Healthcare, service, engineering or technical administration experience would be beneficial.
Package:
- €30,000 – €35,000 salary
- Bonus potential
- Pension scheme
- Life assurance
- Employee Assistance Programme
- Educational assistance and training opportunities
- Enhanced annual leave
- Hybrid working available following probation
Location:
North Cork City
BMS Performance specialises in recruiting across the Industrial, Engineering, Construction, IT, Manufacturing and Corporate sectors. If you're interested in this opportunity or would like to discuss other positions, please contact Ross Wilkinson for a confidential conversation.
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