Business Analyst
Peoplebank ·www.peoplebank.com.au
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Business Analyst – Leading Enterprise Organisation
URGENT Initial 5-month Contract opportunity (with high likelihood to extend)
Competitive Daily Rate
Sydney based with hybrid work flexibility (2-3 days onsite and 2 days WFH)
We are seeking a skilled Business Analyst with experience in Digital and Business Transformation projects, along with strong airline industry experience, to help deliver innovative, customer-focused solutions. This is an opportunity to contribute to large-scale transformation initiatives, collaborating with cross-functional teams to define business needs, drive digital innovation, and enhance end-to-end customer experiences across the airline sector.
Key Responsibilities
• Partner with business, digital, operations, and technology stakeholders to gather, analyse, and document business requirements, ensuring solutions align with strategic objectives and customer needs.
• Map current and future-state business processes and end-to-end customer journeys, identifying opportunities to improve operational efficiency and enhance customer experience.
• Define and manage business requirements, user stories, and traceability throughout the project lifecycle, supporting successful design, build, testing, and implementation.
• Conduct impact assessments across people, processes, technology, and operating models, while supporting change management, stakeholder engagement, and user adoption of new capabilities.
Key Requirements
• 5+ years’ experience as a Business Analyst with proven experience supporting digital and business transformation project delivery.
• Strong experience in Agile and DevOps environments, including working with cross-functional delivery teams.
• Proven capability in gathering, documenting, managing business requirements, user stories, process mapping, As-Is/To-Be analysis, and impact assessments.
• Experience delivering across the full project lifecycle, including systems implementation, business process improvement, and organisational change.
• Airline industry experience is mandatory, particularly across digital commerce, customer experience, airline retailing, or large-scale transformation programs.
For further information or a confidential discussion, please contact Gian Guanzon via gian.guanzon@peoplebank.com.au quoting reference 271484.
To apply, please click the Apply Now button.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
URGENT Initial 5-month Contract opportunity (with high likelihood to extend)
Competitive Daily Rate
Sydney based with hybrid work flexibility (2-3 days onsite and 2 days WFH)
We are seeking a skilled Business Analyst with experience in Digital and Business Transformation projects, along with strong airline industry experience, to help deliver innovative, customer-focused solutions. This is an opportunity to contribute to large-scale transformation initiatives, collaborating with cross-functional teams to define business needs, drive digital innovation, and enhance end-to-end customer experiences across the airline sector.
Key Responsibilities
• Partner with business, digital, operations, and technology stakeholders to gather, analyse, and document business requirements, ensuring solutions align with strategic objectives and customer needs.
• Map current and future-state business processes and end-to-end customer journeys, identifying opportunities to improve operational efficiency and enhance customer experience.
• Define and manage business requirements, user stories, and traceability throughout the project lifecycle, supporting successful design, build, testing, and implementation.
• Conduct impact assessments across people, processes, technology, and operating models, while supporting change management, stakeholder engagement, and user adoption of new capabilities.
Key Requirements
• 5+ years’ experience as a Business Analyst with proven experience supporting digital and business transformation project delivery.
• Strong experience in Agile and DevOps environments, including working with cross-functional delivery teams.
• Proven capability in gathering, documenting, managing business requirements, user stories, process mapping, As-Is/To-Be analysis, and impact assessments.
• Experience delivering across the full project lifecycle, including systems implementation, business process improvement, and organisational change.
• Airline industry experience is mandatory, particularly across digital commerce, customer experience, airline retailing, or large-scale transformation programs.
For further information or a confidential discussion, please contact Gian Guanzon via gian.guanzon@peoplebank.com.au quoting reference 271484.
To apply, please click the Apply Now button.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Frequently asked questions
Who is hiring for the Business Analyst role?
Peoplebank is hiring for the Business Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Analyst job located?
The Business Analyst role with Peoplebank is based in Sydney, NSW, AU. The role is remote-friendly.
Is the Business Analyst role remote?
Yes — the Business Analyst position at Peoplebank is remote. Candidates based in AU are preferred.
Is the Business Analyst role full-time or contract?
This is a full time position at Peoplebank.
What experience level is the Business Analyst role?
The Business Analyst position is aimed at mid-level candidates.
How do I apply for the Business Analyst role at Peoplebank?
Apply directly on Peoplebank's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.