Resident Services Associate

Collins Property Recruitment Bullhorn ·www.collinspropertyrecruitment.com

Location Birmingham, United Kingdom
Type Full time
Level Junior
Source Shazamme
Build to Rent, Student and Senior Living Accepting Candidates
Apply direct

A leading property company is seeking a Resident Services Associate to be based on a high-end Build-to-Rent development in Birmingham. The RSA will be responsible for carrying out front desk duties, managing complaints, liaising with the residents and assisting with the resident move in process.

Overview:

  • Job Title: Resident Services Associate
  • Location: Birmingham
  • Salary: £29,000 + bonus per annum
  • Working Hours: Mon-Fri with 1 weekend in every 6

Responsibilities of the Resident Services Associate include:

  • Reception duties including responding to enquiries, taking resident requests and handling parcels.
  • Ensuring communal areas and available apartments are well presented.
  • Complete applicant vetting in line with procedures.
  • Process offers and complete tenancy documentation.
  • Provide first class customer service to all guests and residents.
  • Organise and run resident events.
  • Act as first point of contact for residents to make maintenance requests.
  • Coordinate contractor appointments.
  • Complete check in and check out reports.

The person:

  • Excellent customer service skills.
  • Prior experience working in residential property, hospitality or ideally BTR.
  • Organised.
  • Outgoing, warm and friendly personality.
  • Common sense approach.

If you’re interested in the Resident Services Associate position and you possess the required skill set, then apply now. Should you have any further questions contact Martha Kiernan at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!

Frequently asked questions

Who is hiring for the Resident Services Associate role?
Collins Property Recruitment Bullhorn is hiring for the Resident Services Associate position, a Shazamme client. Apply directly on the employer's career site.
Where is the Resident Services Associate job located?
The Resident Services Associate role with Collins Property Recruitment Bullhorn is based in Birmingham, GB.
Is the Resident Services Associate role full-time or contract?
This is a full time position at Collins Property Recruitment Bullhorn.
What experience level is the Resident Services Associate role?
The Resident Services Associate position is aimed at junior-level candidates.
How do I apply for the Resident Services Associate role at Collins Property Recruitment Bullhorn?
Apply directly on Collins Property Recruitment Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct