Business Partner – Digital (Digital Transformation)

Peoplebank is partnering with Urban Utilities to recruit multiple Digital Business Partners as part of a major uplift across their Digital & Information function.

This is a highly visible, strategic role acting as the key link between business divisions and digital teams—helping shape how digital initiatives are planned, delivered, and embedded across the organisation. You’ll join a newly established function with strong executive backing, focused on enabling the business through digital innovation.

About the Role

Reporting to the Digital Experience Lead, you will partner across multiple divisions to:

• Build trusted relationships across executive, leadership and frontline stakeholders
• Align business needs with digital strategy, investment and delivery
• Identify opportunities for process improvement and digital enablement
• Lead change and drive adoption of digital initiatives
• Navigate complex challenges and connect stakeholders to the right solutions
• Support program delivery and track benefits realisation

This is a true business partnering role, focused on influence, strategy and outcomes rather than hands-on technical delivery.

About You

You’re an experienced professional who thrives in complex environments and can operate at both strategic and operational levels.

• Demonstrated experience in digital, transformation, change or business partnering roles
• Strong stakeholder engagement and influencing capability
• Proven experience in change management and driving adoption
• Ability to analyse business problems and deliver practical solutions
• Experience supporting process improvement, project delivery and outcomes
• Proactive, detail-oriented, and commercially minded
• Exposure to utilities, critical infrastructure or complex environments is highly regarded.

Why Urban Utilities?

• Shape a newly established function with real organisational impact
• Influence digital outcomes across a critical infrastructure environment
• Flexible, hybrid working arrangements
• Competitive package + salary packaging benefits
• Support services for over 1.5 million customers across SE QLD

Apply Now! Or contact Donna Prince - 0416 195 945 or Carrie Watts - 0432 647 493


Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.