Network Operations Center (NOC) Engineer

Job Title:
Network Operations Center (NOC) Engineer

Overview:
Join a pioneering team at the forefront of autonomous mobility as a Network Operations Center (NOC) Engineer. Playing a critical role in supporting live robotaxi operations, you will be the first line of defense ensuring the health and reliability of vital networks, cloud environments, and infrastructure. This on-site position in Scottsdale, AZ offers the opportunity to work within a dynamic, 24x7 environment dedicated to shaping the future of transportation. If you're passionate about network monitoring, incident response, and technological innovation, this role is your chance to make a tangible impact in a cutting-edge industry.

Required Skills:

• 5+ years of experience in a NOC, SOC, TechOps, or similar operations environment
• Strong understanding of incident management lifecycles and SLAs
• Proven experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and critical databases
• Deep knowledge of TCP/IP, DNS, authentication services such as EntraID, OpenAuth, SSL/TLS
• Proficiency with modern monitoring and observability tools like Grafana, Datadog, Kentik, LogicMonitor
• Excellent written and verbal communication skills, especially under pressure
• Willingness to work fully onsite in Scottsdale, AZ, across assigned shifts including weekends and holidays

Nice to Have Skills:

• Experience with ticketing/incident management systems like Pagerduty, ServiceNow, JIRA
• Basic scripting skills in Python or Bash for operational tasks
• Linux system administration fundamentals
• Familiarity with ITIL or similar incident/service management frameworks
• Certifications such as CompTIA Network+ and Security+, CCNA, Juniper JNCIA

Preferred Education and Experience:

• Bachelor's degree in Information Technology, Computer Science, or related field is preferred
• 5+ years of relevant network and operational experience in a high-availability environment

Other Requirements:

• On-site presence in Scottsdale, AZ, required; remote work not available
• Willingness to work day, swing, or overnight shifts, including at least one weekend day weekly
• Participation in holiday coverage as part of a 24x7 rotation

This is an exciting opportunity to be part of a visionary team revolutionizing urban transportation. If you thrive in fast-paced, technology-driven environments and meet the qualifications above, we encourage you to apply and help build the future of mobility!