Business Analyst

Join a leading Melbourne-based Financial Services organisation undertaking a critical cyber security and application control initiative. We are seeking an experienced Business Analyst to support the operational transition of a newly integrated Airlock platform into Business-as-Usual operations.

This is a unique opportunity for a BA with strong End User Computing (EUC), Application Control, Cyber Security, or Infrastructure experience to work across operational readiness, process design, stakeholder engagement, and governance.

You'll play a critical role in ensuring the successful onboarding, adoption, and ongoing management of the platform across multiple technology and business teams.

What You'll Be Doing:

• Define and document end-to-end operational processes across policy management, cyber risk assessments, exception handling, governance, monitoring, and reporting
• Develop process maps, SOPs, runbooks, knowledge articles, and operational documentation
• Establish clear roles, responsibilities, and operating models through RACI development and stakeholder alignment
• Engage and onboard BAU support teams, facilitating workshops, walkthroughs, and operational readiness activities
• Conduct asset discovery and landscape mapping across on-premise and cloud infrastructure environments
• Work closely with Application Owners, Infrastructure, DevOps, Security Architecture, and Cyber Security teams to gather requirements and support onboarding activities
• Perform impact assessments and risk analysis to identify potential operational or application risks
• Support policy refinement through audit log analysis and operational feedback during rollout phases
• Act as the bridge between technical delivery teams and business stakeholders, translating complex technical concepts into practical business outcomes

About You:

• Proven experience as a Business Analyst delivering operational readiness, transition-to-BAU, or technology transformation initiatives
• Previous experience working with Application Control technologies (Airlock, AppLocker, WDAC, Carbon Black, or similar) is highly desirable
• Strong process mapping and documentation capability, including SOPs, workflows, and operating models
• Experience facilitating workshops and engaging diverse stakeholder groups across technology and business functions
• Understanding of cyber security, infrastructure, endpoint management, or End User Computing environments
• Experience working within complex, regulated environments, ideally Financial Services
• Ability to navigate enterprise environments and drive stakeholder alignment
• Excellent communication skills with the ability to simplify technical concepts for non-technical audiences

What's On Offer?

• Immediate start contract through to December 2026
• Opportunity to contribute to a critical cyber security and operational transformation initiative within a leading Financial Services organisation
• Exposure to enterprise-scale technology, governance and risk environments
• Melbourne CBD location with hybrid working arrangements
• Potential contract extension beyond the initial term

If you're a Business Analyst with experience across Application Control, EUC, Cyber Security, or Operational Readiness programs and are looking for your next contract opportunity, we'd love to hear from you!