Marketing/ Communication Executive - Banking (Up to $32k/mth)
Chandler Macleod HK ·www.chandlermacleod.com.hk
Apply direct
Our client is looking for a skilled Marketing/ Communication Executive to manage the day-to-day operations of an interactive customer community for a leading bank. This community provides Mainland customers with an online platform to exchange their banking experiences in HK and co-create banking journeys with the bank to best meet the needs of Mainland customers. It also promotes customer advocacy through word-of-mouth marketing.
Responsibilties:
• Reviewing posts and comments published in the community by members on a daily basis
• Responding to customer posts and answering simple, unauthenticated inquiries
• Staying alert to incidents and complaints and escalating them as appropriate
• Sharing engaging posts related to banking topics that Mainland customers are interested
• Compiling a monthly newsletter with a member activity dashboard
• Creating engagement activities to maintain member interest and participation
• The candidate may be required to work specific hours on weekends and public holidays based on business needs.
Requirements:
• University degree holder
• 3 - 5 years experience in social media content management in banking field
• Excellent communication skills in both verbal (Putonghua & Cantonese) and written Chinese (simplified & traditional) and English
• Have good understanding of social media trends and popular culture of Mainland China, with a good sense of humor
• Good analytical skills and attention to detail
Responsibilties:
• Reviewing posts and comments published in the community by members on a daily basis
• Responding to customer posts and answering simple, unauthenticated inquiries
• Staying alert to incidents and complaints and escalating them as appropriate
• Sharing engaging posts related to banking topics that Mainland customers are interested
• Compiling a monthly newsletter with a member activity dashboard
• Creating engagement activities to maintain member interest and participation
• The candidate may be required to work specific hours on weekends and public holidays based on business needs.
Requirements:
• University degree holder
• 3 - 5 years experience in social media content management in banking field
• Excellent communication skills in both verbal (Putonghua & Cantonese) and written Chinese (simplified & traditional) and English
• Have good understanding of social media trends and popular culture of Mainland China, with a good sense of humor
• Good analytical skills and attention to detail
Frequently asked questions
Who is hiring for the Marketing/ Communication Executive - Banking (Up to $32k/mth) role?
Chandler Macleod HK is hiring for the Marketing/ Communication Executive - Banking (Up to $32k/mth) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Marketing/ Communication Executive - Banking (Up to $32k/mth) job located?
The Marketing/ Communication Executive - Banking (Up to $32k/mth) role with Chandler Macleod HK is based in Yau Tsim Mong, HK.
What does the Marketing/ Communication Executive - Banking (Up to $32k/mth) role pay?
Chandler Macleod HK lists the Marketing/ Communication Executive - Banking (Up to $32k/mth) role at HKD 28,000–32,000 per year.
Is the Marketing/ Communication Executive - Banking (Up to $32k/mth) role full-time or contract?
This is a full time position at Chandler Macleod HK.
What experience level is the Marketing/ Communication Executive - Banking (Up to $32k/mth) role?
The Marketing/ Communication Executive - Banking (Up to $32k/mth) position is aimed at mid-level candidates.
How do I apply for the Marketing/ Communication Executive - Banking (Up to $32k/mth) role at Chandler Macleod HK?
Apply directly on Chandler Macleod HK's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.