Customer Service Consultant
Smaart Recruitment ·www.smaart.com.au
Apply directLooking to move out of retail or hospitality and into a professional, office-based role where your people skills truly make a difference? This could be the next step in your career.
Our client is a well-known Australian brand in insurance, focused on delivering meaningful, customer-first experiences. This is a fantastic opportunity for someone who enjoys problem-solving, helping people, and building a long-term career in a supportive, team-oriented environment.
What you’ll be doing:
About the business:
This growing organisation in the insurance space is focused on supporting customers when it matters most. The culture is team-driven, supportive, and built around accountability, learning, and doing the right thing.
What’s in it for you
For any specific questions, contact Georgina at georgina@smaart.com.au
Our client is a well-known Australian brand in insurance, focused on delivering meaningful, customer-first experiences. This is a fantastic opportunity for someone who enjoys problem-solving, helping people, and building a long-term career in a supportive, team-oriented environment.
What you’ll be doing:
- Managing customer enquiries from start to finish
- Communicating with customers via phone and email
- Identifying issues early and making decisions to keep processes moving
- Keeping customers informed and supported throughout their journey
- Working closely with your team while learning new skills
- Experience in retail, hospitality, customer service, or other customer-facing roles
- Confidence speaking with customers and handling different situations
- Strong problem-solving skills and the ability to juggle multiple priorities
- Clear written and verbal communication skills
- Comfortable using computers and learning new systems
- Positive attitude, curiosity, and a willingness to learn
About the business:
This growing organisation in the insurance space is focused on supporting customers when it matters most. The culture is team-driven, supportive, and built around accountability, learning, and doing the right thing.
What’s in it for you
- Full-time, in-office role on the Sunshine Coast
- Salary of $66K + super + monthly performance bonuses
- Extra leave including a paid personal day
- Paid parental leave
- Training, development, and clear pathways to grow your career
- A social, supportive team with regular events and activities
- Work in a beautiful Sunshine Coast location
- Starting 13th July 2026
For any specific questions, contact Georgina at georgina@smaart.com.au
Frequently asked questions
Who is hiring for the Customer Service Consultant role?
Smaart Recruitment is hiring for the Customer Service Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Consultant job located?
The Customer Service Consultant role with Smaart Recruitment is based in Brisbane, QLD, AU.
What does the Customer Service Consultant role pay?
Smaart Recruitment lists the Customer Service Consultant role at up to AUD 66,000 per year.
Is the Customer Service Consultant role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Customer Service Consultant role?
The Customer Service Consultant position is aimed at mid-level candidates.
How do I apply for the Customer Service Consultant role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.