Customer Service Consultant
Smaart Recruitment ·www.smaart.com.au
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We are thrilled to be recruiting for Customer Service Consultants for a leading building materials supplier in Australia!
Based in Tullamarine with FREE ONSITE PARKING, you’ll join a diverse and innovative company that values its employees and promotes from within.
What’s in it for you?
As a Customer Service Consultant, you will play a crucial role in delivering exceptional service to customers in a contact centre type setting, the majority of these customers will be representatives from small businesses, or some correspondence will be with the general public.
You’ll engage with clients via phone, email, and web chat, handling order processing, product enquiries, and issue resolution. The role requires strong attention to detail and the ability to navigate multiple systems effectively.
About you?
Please note for this position you are required to complete a police check and attend a short medical prior to commencement (There is no out of pocket cost).
This is an exciting opportunity to join a reputable company that values its people and fosters career growth.
If you have a strong work ethic, thrive in a customer focused environment and are seeking a role with a great work life balance, then APPLY NOW or email/call Georgina @ SMAART Recruitment on georgina@smaart.com.au/0431293145 if you have further questions.
Based in Tullamarine with FREE ONSITE PARKING, you’ll join a diverse and innovative company that values its employees and promotes from within.
What’s in it for you?
- Full-time, permanent role within a contact centre based environment
- Start date: Wednesday 1st July 2026.
- Competitive salary - $67,000 + super
- Tullamarine location – FREE PARKING ONSITE
- Monday–Friday, rotating roster (8:00AM – 6:30PM) – NO WEEKENDS!
- Hybrid work setup – Work from home 3 days per week after the training period and once competent.
- Comprehensive training program
- Career growth opportunities – They actively promote from within!
- Fantastic team culture – Team lunches, yearly Christmas party, and more!
As a Customer Service Consultant, you will play a crucial role in delivering exceptional service to customers in a contact centre type setting, the majority of these customers will be representatives from small businesses, or some correspondence will be with the general public.
You’ll engage with clients via phone, email, and web chat, handling order processing, product enquiries, and issue resolution. The role requires strong attention to detail and the ability to navigate multiple systems effectively.
About you?
- 1 + years of call centre experience is essential
- Own transport required – Public transport options are limited - Free Parking Onsite
- Passionate about customer service and relationship building
- Tech-savvy with the ability to quickly learn new systems
Please note for this position you are required to complete a police check and attend a short medical prior to commencement (There is no out of pocket cost).
This is an exciting opportunity to join a reputable company that values its people and fosters career growth.
If you have a strong work ethic, thrive in a customer focused environment and are seeking a role with a great work life balance, then APPLY NOW or email/call Georgina @ SMAART Recruitment on georgina@smaart.com.au/0431293145 if you have further questions.
Frequently asked questions
Who is hiring for the Customer Service Consultant role?
Smaart Recruitment is hiring for the Customer Service Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Consultant job located?
The Customer Service Consultant role with Smaart Recruitment is based in Melbourne, VIC, AU. The role is remote-friendly.
Is the Customer Service Consultant role remote?
Yes — the Customer Service Consultant position at Smaart Recruitment is remote. Candidates based in AU are preferred.
What does the Customer Service Consultant role pay?
Smaart Recruitment lists the Customer Service Consultant role at up to AUD 67,000 per year.
Is the Customer Service Consultant role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Customer Service Consultant role?
The Customer Service Consultant position is aimed at mid-level candidates.
How do I apply for the Customer Service Consultant role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.