Collections Specialist
Mayday Recruitment ·www.maydayrecruitment.com
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MAYDAY is partnering with a high-growth fintech to find a Collections & Recoveries Consultant who thrives on meaningful conversations, smart problem-solving, and turning challenging situations into positive outcomes.
If you enjoy connecting with people, finding solutions, and working in a high-energy team that genuinely celebrates wins, this is a brilliant opportunity to level up your career in a modern, supportive environment.
You’ll join a business that invests heavily in training, offers real career progression, and creates a workplace where people actually enjoy coming to work.
What’s in it for you?
What you’ll be doing
What we’re looking for
If you’re ready to join a team where effort is recognised, success is celebrated, and every day brings something different, apply today.
If you enjoy connecting with people, finding solutions, and working in a high-energy team that genuinely celebrates wins, this is a brilliant opportunity to level up your career in a modern, supportive environment.
You’ll join a business that invests heavily in training, offers real career progression, and creates a workplace where people actually enjoy coming to work.
What’s in it for you?
- 80,000 - $95,000 Base + Super + 15K OTE
- Sydney CBD location – hybrid (1 day WFH)
- Award-winning fintech recognised as a Top 5 Employer in Australia
- Energetic, social, and inclusive team culture
- Wellness programs, stocked kitchen, team events & celebrations
- Strong training program and ongoing development support
- Genuine career growth opportunities in a high-growth business
What you’ll be doing
- Own a portfolio of commercial collections accounts
- Handle inbound and outbound calls with confidence, empathy, and professionalism
- Use skip tracing techniques to locate customers and support recovery efforts
- Build rapport to understand arrears and negotiate realistic repayment solutions
- Assess financial hardship applications in line with policy and regulations
- Work closely with your team to achieve individual and team KPIs
- Contribute to a high-performing, supportive collections environment
What we’re looking for
- 1+ years’ experience in collections (late-stage or recoveries preferred)
- Strong communication and negotiation skills
- Resilient, proactive, and solution-focused mindset
- Comfortable working in a fast-paced, KPI-driven environment
- Good Microsoft Office skills
- Salesforce experience a plus (training provided)
- Exposure to litigation is a bonus, not essential
If you’re ready to join a team where effort is recognised, success is celebrated, and every day brings something different, apply today.
Frequently asked questions
Who is hiring for the Collections Specialist role?
Mayday Recruitment is hiring for the Collections Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Collections Specialist job located?
The Collections Specialist role with Mayday Recruitment is based in Sydney, NSW, AU. The role is remote-friendly.
Is the Collections Specialist role remote?
Yes — the Collections Specialist position at Mayday Recruitment is remote. Candidates based in AU are preferred.
What does the Collections Specialist role pay?
Mayday Recruitment lists the Collections Specialist role at AUD 89,600–106,400 per year.
Is the Collections Specialist role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Collections Specialist role?
The Collections Specialist position is aimed at mid-level candidates.
How do I apply for the Collections Specialist role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.