Desktop Home Assessor

Mayday Recruitment ·www.maydayrecruitment.com

Location North Lakes, Queensland, Australia
Work type Hybrid
Salary AUD 80,000 - 100,000 / year
Type Full time
Level Mid
Source Shazamme
Insurance Searching
Apply direct

Desktop Home Assessor

  • North Lakes / Hybrid | Full-time
  • Leading national insurer | Property claims focus
  • Competitive salary + bonus + benefits

MAYDAY is proud to be partnering with a leading national insurance organisation experiencing strong growth across its property claims division. We’re looking for a Desktop Home Assessor to join a high-performing team responsible for assessing and managing home insurance claims end-to-end using virtual tools.

This is a great opportunity for someone with a building, estimating or trades background who wants to step into a corporate environment while still using their technical knowledge in a meaningful way.

About the Role

In this role, you’ll manage a portfolio of home insurance claims from lodgement through to settlement, using desktop assessment tools and expert reports to determine scope, cost and repair outcomes.

You’ll be responsible for:

  • Conducting desktop assessments of property damage using virtual tools and supplier reports
  • Determining cause of damage, policy coverage and appropriate repair methods
  • Preparing accurate scopes of works and cost estimates
  • Reviewing builder and supplier quotes to ensure value, accuracy and timeliness
  • Managing end-to-end claims outcomes within agreed SLAs
  • Delivering a strong customer experience during what is often a stressful time
  • Working closely with builders, suppliers, repairers and internal claims teams

About You

You’ll bring a practical, hands-on understanding of building or construction and be comfortable working in a fast-paced claims environment.

You’ll have:

  • Experience in building, estimating, construction, or insurance assessing (trade background highly regarded)
  • Strong understanding of residential building practices and repair methods
  • Ability to interpret scopes, quotes and technical reports
  • Strong attention to detail and sound decision-making skills
  • Excellent communication and stakeholder management ability
  • A customer-first mindset with resilience and empathy

Why This Role?

  • Step into a stable, growing national insurer with strong career pathways
  • Hybrid working and modern desktop assessment tools
  • Strong training and onboarding for non-insurance backgrounds
  • Clear development pathway into senior assessing or technical claims roles
  • Supportive, collaborative team culture

This is a great entry point into insurance for someone who knows how homes are built but wants to move away from site-based work. You’ll still use your technical expertise, just in a smarter, more flexible way.

Frequently asked questions

Who is hiring for the Desktop Home Assessor role?
Mayday Recruitment is hiring for the Desktop Home Assessor position, a Shazamme client. Apply directly on the employer's career site.
Where is the Desktop Home Assessor job located?
The Desktop Home Assessor role with Mayday Recruitment is based in North Lakes, QLD, AU. The role is hybrid-friendly.
Is the Desktop Home Assessor role remote?
Yes — the Desktop Home Assessor position at Mayday Recruitment is hybrid. Candidates based in AU are preferred.
What does the Desktop Home Assessor role pay?
Mayday Recruitment lists the Desktop Home Assessor role at AUD 80,000–100,000 per year.
Is the Desktop Home Assessor role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Desktop Home Assessor role?
The Desktop Home Assessor position is aimed at mid-level candidates.
How do I apply for the Desktop Home Assessor role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct