Senior Commercial Insurance Broker

Strategic Client Advisory | Senior Portfolio | Brisbane

MAYDAY Recruitment is partnering with a well-established and highly regarded insurance brokerage to identify an experienced Senior Commercial Insurance Broker to join their close-knit Client Service team.

This is an opportunity for a seasoned commercial broker who is ready to take ownership of a sophisticated client portfolio, provide strategic risk and insurance advice at an executive level, and play an important role in the continued growth and development of the business.

With a minimum of 10 years' commercial broking experience required, this role will suit someone who brings strong technical expertise, commercial acumen and the confidence to build trusted relationships with senior stakeholders, including C-suite and board-level decision makers.

The Opportunity

Working closely with senior leadership, you will take ownership of the full lifecycle management of a senior commercial client portfolio, acting as a trusted adviser across insurance, risk, renewals and claims.

You will also have the opportunity to contribute to new business development, industry networking and the ongoing development of the broader client service team.

Key Responsibilities

• Manage and strategically service a portfolio of senior commercial clients across their full insurance lifecycle.
• Develop trusted, long-term relationships with C-suite, executive and board-level stakeholders.
• Provide strategic advice across clients' insurance needs, risk profiles and emerging exposures.
• Lead renewal strategy, including gathering underwriting information, preparing recommendations and negotiating terms with insurers.
• Manage complex and contested claims, advocating for clients and negotiating appropriate outcomes with insurers.
• Provide ongoing risk management, compliance and insurance market advice throughout the policy year.
• Support new business development through referrals, networking events, industry forums and prospect engagement.
• Develop relationships with prospective clients and present tailored insurance recommendations and quotations.
• Assist with complex complaints and escalations, ensuring matters are managed fairly and within required timeframes.
• Act as a senior point of reference and mentor for junior members of the Client Service team.
• Contribute ideas and initiatives that improve processes, efficiency and the overall client experience.
• Represent the business at relevant industry and networking events alongside senior leadership.

About You

We're looking for an experienced commercial insurance professional who is confident operating at a senior level and genuinely enjoys being a trusted adviser to clients.

You'll bring:

• 10+ years' commercial insurance broking experience.
• Diploma of Financial Services (Broking) or equivalent relevant qualification.
• Strong technical knowledge across commercial and general insurance products, including property, casualty, professional lines, accident and health.
• Demonstrated experience managing complex commercial client portfolios.
• Strong negotiation and insurer relationship management skills.
• The confidence to engage with senior executives, C-suite stakeholders and boards.
• Strong commercial acumen and an understanding of clients' businesses, risks and broader commercial objectives.
• Excellent communication, relationship-building and presentation skills.
• A proactive, solutions-focused approach with strong attention to detail.
• The ability to work autonomously while contributing positively to a close-knit team.
• A genuine interest in mentoring and supporting the development of others.
• Strong technology and systems capability, including Microsoft Office/Excel and relevant broking and insurer platforms.

Why This Opportunity?

This is more than a traditional broking role. You'll have the opportunity to become a trusted strategic adviser to an established senior client portfolio, while also contributing to business development, mentoring and the broader direction of the business.

If you're an experienced commercial broker looking for a role where your technical expertise, commercial thinking and relationships can make a genuine impact, we'd love to hear from you.

Apply now or contact MAYDAY Recruitment for a confidential discussion.