Service Coordinator
Equippeople ·www.equippeople.co.nz
Apply direct
We are proud to be working with a well-established and highly regarded service provider to recruit a Service Coordinator to join their busy and supportive team.
This is an excellent opportunity for a highly organised administrator who thrives in a fast-paced environment and enjoys being the central point of coordination across multiple teams and customers.
The Opportunity
Based at the company's office in Onekawa, you will take ownership of front desk operations and service coordination across a diverse portfolio including HVAC, Electrical, Fire, Plumbing, Security, and more.
Key Responsibilities
To be successful in this role, you will bring:
Note: Our client is seeking candidates who are currently based in New Zealand and hold full working rights.
This is an excellent opportunity for a highly organised administrator who thrives in a fast-paced environment and enjoys being the central point of coordination across multiple teams and customers.
The Opportunity
Based at the company's office in Onekawa, you will take ownership of front desk operations and service coordination across a diverse portfolio including HVAC, Electrical, Fire, Plumbing, Security, and more.
Key Responsibilities
- Act as the first point of contact for all incoming calls, emails, and walk-in enquiries
- Schedule and coordinate service bookings across multiple trade teams
- Liaise with technicians, customers, contractors, and external partners
- Maintain and update service schedules and job tracking systems
- Create job numbers and monitor job progress through to completion
- Coordinate after-hours callouts and prepare job documentation
- Provide administrative support including data entry, filing, and accounts assistance
- Facilitate communication between internal divisions and external stakeholders
To be successful in this role, you will bring:
- Strong organisational skills and the ability to multitask effectively
- A professional, friendly, and customer-focused approach
- Confidence communicating with a wide range of stakeholders
- Excellent written and verbal English skills
- Solid computer skills, including MS Word, Excel, and Outlook
- Previous administration or coordination experience (preferred)
- Full training and ongoing support
- Consistent Monday-Friday hours (7:30am - 4:30pm, with a 4:00pm Friday finish)
- Competitive remuneration
- Birthday leave
- Health insurance subsidy for you and your family
- A collaborative and positive team environment
Note: Our client is seeking candidates who are currently based in New Zealand and hold full working rights.
Frequently asked questions
Who is hiring for the Service Coordinator role?
Equippeople is hiring for the Service Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Coordinator job located?
The Service Coordinator role with Equippeople is based in Hawke's Bay, NZ.
Is the Service Coordinator role full-time or contract?
This is a full time position at Equippeople.
What experience level is the Service Coordinator role?
The Service Coordinator position is aimed at mid-level candidates.
How do I apply for the Service Coordinator role at Equippeople?
Apply directly on Equippeople's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.