Customer Manager

MLC Industrial ·www.mlc.shazamme.com

Location US
Salary USD 10,000,000 - 13,000,000 / year
Type Full time
Level Mid
Source Shazamme
Toyota ADAS Key Account Manager Sales Manager
Apply direct

Join one of the worlds leading Tier 1 automotive suppliers. This company`s ambition is to play a major role in tomorrow’s mobility. At the heart of today’s environmental and social issues, future mobility must be greener, safer and more diverse. 

This Customer Manager role will play a significant part in growing the powertrain division for electrification with JOEMs.

Overview:

  • Grow accounts through strategic and technological (EV related) business awards
  • Direct Customer interface ensuring customer satisfaction (QCDDM)

Responsibilities:

  • Win strong level of businesses at his/her customer by building place the necessary strategy and associated action plan
  • Ensure customer satisfaction through a clear QCDDM follow-up and associated action plan. The CM is the leader of this plan
  • Build Customer Development strategy:
    • Customer RFI/RFQ cycle plan to anticipate customer needs and associated products
    • Volume forecast
  • Lead tough negotiations (inflation, volume. Raw materials,….). And is the interface of the customer in case of logistics crisis
  • Drive and build the technical productivity road map together with the project managers and the manufacturing plants to reach customer ambitions of yearly savings
  • Support Engineering technology road map presentation
  • Escalate crisis issues to upper management in timely manner

Requirements

  • University degree in Sales or Engineering or equivalent
  • Education preferred :
    • Mechanical or Electrical
    • Masters Degree in Business or equivalent
  • 7 or more years International Sales in the Automotive Industry
    • Automotive, motorbike or truck industries
    • Engineering experience - Mechanical or Electrical Engineer in the Automotive Industry is an advantage
  • Languages
    • Fluency in Japanese
    • Business English is mandatory
  • Strong negotiation skills by challenging customer to partner, which helps building a good relationship
  • Develop intimacy with his/her customer and knowledge of customer organization matrix

Frequently asked questions

Who is hiring for the Customer Manager role?
MLC Industrial is hiring for the Customer Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Manager job located?
The Customer Manager role with MLC Industrial is based in US.
What does the Customer Manager role pay?
MLC Industrial lists the Customer Manager role at USD 10,000,000–13,000,000 per year.
Is the Customer Manager role full-time or contract?
This is a full time position at MLC Industrial.
What experience level is the Customer Manager role?
The Customer Manager position is aimed at mid-level candidates.
How do I apply for the Customer Manager role at MLC Industrial?
Apply directly on MLC Industrial's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct