Data Analytics & CRM Manager | Banking

Peoplebank HongKong ·www.peoplebank.com.hk

Location Hong Kong, Hong Kong
Salary HKD 45,000 - 50,000 / year
Type Full time
Level Mid
Source Shazamme
Application Development
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You will drive the digital messaging propositions across legacy and new digital platforms to ensure flawless execution of value-added communications within the banking sector. Collaborating closely with cross-functional teams, you will perform hands-on analytics for campaign lead generation, track performance, and translate data into actionable insights that optimize customer service delivery
 
Responsibilities
  • Deliver digital messaging propositions across various legacy and new digital platforms including eDM, SMS, MMS, and Push Notifications
  • Provide end-to-end management of the digital messaging delivery lifecycle from initial scoping through development, post-implementation support, and measurement
  • Collaborate with cross-functional business, analytics, and technology teams to design, manufacture, and deploy optimized digital messages
  • Perform hands-on data analytics for campaign lead generation and post-campaign tracking
  • Identify and share strategic insights derived from data analytics to drive business growth
  • Provide operational insights to ensure efficient, effective, and flawless customer service delivery processes
 
Requirement
  • University degree in Statistics, Data and Information Management, Mathematics, Computer Science, or a related discipline
  • At least 2 years’ retail banking experience specializing in information and data management
  • Proven experience in AI-related projects such as AI agents and AI Retrieval-Augmented Generation (RAG)
  • Strong hands-on technical skills in Python and SQL
  • Solid understanding of digital messaging technologies like SFMC and AEM alongside analytics tools like SAS, Tableau, QlikSense, or Pega
  • Track record in data-related roles or campaign management within the financial services industry

Frequently asked questions

Who is hiring for the Data Analytics & CRM Manager | Banking role?
Peoplebank HongKong is hiring for the Data Analytics & CRM Manager | Banking position, a Shazamme client. Apply directly on the employer's career site.
Where is the Data Analytics & CRM Manager | Banking job located?
The Data Analytics & CRM Manager | Banking role with Peoplebank HongKong is based in Hong Kong, HK.
What does the Data Analytics & CRM Manager | Banking role pay?
Peoplebank HongKong lists the Data Analytics & CRM Manager | Banking role at HKD 45,000–50,000 per year.
Is the Data Analytics & CRM Manager | Banking role full-time or contract?
This is a full time position at Peoplebank HongKong.
What experience level is the Data Analytics & CRM Manager | Banking role?
The Data Analytics & CRM Manager | Banking position is aimed at mid-level candidates.
How do I apply for the Data Analytics & CRM Manager | Banking role at Peoplebank HongKong?
Apply directly on Peoplebank HongKong's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct