Customer Service Representative (Insurance)

Travel Insurance Sales & Service Consultant
Brisbane CBD | Permanent Full-Time Opportunity

Are you passionate about helping people and looking to build a long-term career in insurance? Join a global leader in travel insurance that puts customers first and supports your professional growth from day one.

We're seeking enthusiastic Travel Insurance Sales & Service Consultants to become the trusted voice guiding customers through their travel insurance needs while delivering exceptional service and support.

Role Details

• Location: Brisbane CBD – convenient access to public transport

• Employment Type: Permanent Full-Time

• Hours: Rotating shifts between 7:00am – 8:00pm, Monday to Saturday

• Enjoy roster flexibility, including some weeks with a 3-day weekend

• Salary: $69,500 + super

Why Join This Team?

• Secure a permanent role with a global insurance organisation

• Be the go-to expert for customers' travel insurance enquiries

• Work in a modern Brisbane CBD office with a supportive team culture

• Receive comprehensive training and ongoing career development

• Build valuable insurance and customer service expertise

• Enjoy a collaborative environment where your success is celebrated

• Make a genuine difference by helping customers travel with confidence

• All equipment provided, including laptop and technology

Key Responsibilities

• Manage inbound customer enquiries professionally and efficiently

• Provide policy information, advice, and travel insurance quotations

• Process payments and update customer records accurately

• Navigate multiple systems while maintaining attention to detail

• Document customer interactions and maintain compliance standards

• Deliver exceptional customer experiences with every interaction

About You

• Passionate about delivering outstanding customer service

• Strong communication and relationship-building skills

• Excellent attention to detail and ability to multitask

• Previous call centre or phone-based customer service experience is advantageous

• Positive, proactive, and eager to learn

• Looking to build a long-term career within the insurance industry

If you're ready to join a leading global insurer and develop a rewarding career in a growing industry, we'd love to hear from you.

Apply now and help travellers around the world journey with confidence.

Travel Insurance Sales & Service Consultant
Brisbane CBD | Permanent Full-Time Opportunity

Are you passionate about helping people and looking to build a long-term career in insurance? Join a global leader in travel insurance that puts customers first and supports your professional growth from day one.

We're seeking enthusiastic Travel Insurance Sales & Service Consultants to become the trusted voice guiding customers through their travel insurance needs while delivering exceptional service and support.

Role Details

• Location: Brisbane CBD – convenient access to public transport

• Employment Type: Permanent Full-Time

• Hours: Rotating shifts between 7:00am – 8:00pm, Monday to Saturday

• Enjoy roster flexibility, including some weeks with a 3-day weekend

• Salary: $69,500 + super

Why Join This Team?

• Secure a permanent role with a global insurance organisation

• Be the go-to expert for customers' travel insurance enquiries

• Work in a modern Brisbane CBD office with a supportive team culture

• Receive comprehensive training and ongoing career development

• Build valuable insurance and customer service expertise

• Enjoy a collaborative environment where your success is celebrated

• Make a genuine difference by helping customers travel with confidence

• All equipment provided, including laptop and technology

Key Responsibilities

• Manage inbound customer enquiries professionally and efficiently

• Provide policy information, advice, and travel insurance quotations

• Process payments and update customer records accurately

• Navigate multiple systems while maintaining attention to detail

• Document customer interactions and maintain compliance standards

• Deliver exceptional customer experiences with every interaction

About You

• Passionate about delivering outstanding customer service

• Strong communication and relationship-building skills

• Excellent attention to detail and ability to multitask

• Previous call centre or phone-based customer service experience is advantageous

• Positive, proactive, and eager to learn

• Looking to build a long-term career within the insurance industry

If you're ready to join a leading global insurer and develop a rewarding career in a growing industry, we'd love to hear from you.

Apply now and help travellers around the world journey with confidence.