IT Business Operations Analyst / Project Coordinator

Job Title: IT Business Operations Analyst / Project Coordinator

Overview:
Are you a dynamic and detail-oriented professional passionate about driving operational excellence within IT? We’re seeking a motivated IT Business Operations Analyst / Project Coordinator to join a thriving organization on a contract basis. In this role, you will play a critical part in streamlining processes, coordinating strategic initiatives, and supporting IT service management efforts. If you thrive in fast-paced environments, enjoy collaborating across teams, and possess a problem-solving mindset, this opportunity is your next career move—paving the way toward senior project management or IT operations leadership.

Required Skills:

• 3-5+ years of experience in project coordination, project management, business analysis, or IT operations
• Proven ability to manage multiple projects and priorities simultaneously
• Strong organizational and communication skills
• Ability to influence stakeholders and collaborate without direct authority
• Self-starter with excellent problem-solving capabilities
• Experience supporting IT Business Operations and ITSM processes
• Familiarity with Jira Service Management or similar platforms
• Basic understanding of ITIL concepts
• Experience with vendor and software renewal coordination

Nice to Have Skills:

• Exposure to process improvement or operational transformation projects
• Knowledge of operational governance initiatives
• Experience with IT service delivery frameworks and tools
• Background in ITIL certification or related certifications
• Familiarity with IT operational frameworks such as incident response and change management

Preferred Education and Experience:

• Bachelor’s degree in Information Technology, Business Administration, or a related field preferred
• Prior experience within large enterprise IT environments highly desirable

Other Requirements:

• This is a remote position aligned with EST hours
• Ability to coordinate across multiple teams and vendors effectively
• Eagerness to learn and grow into senior-level roles within IT project management or operations

DeWinter Group and Maris Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.