Presales Engineer

Presales Engineer | EdTech | Melbourne

WOW Recruitment is partnering with a global EdTech on a mission to power schools and enable great teaching worldwide. With a strong international footprint and a diverse suite of products that support thousands of schools across key global markets, the business is continuing to invest heavily across ANZ as it enters its next phase of growth.

As part of this journey, they are creating a brand-new Presales Engineer position to bridge the gap between Product, Sales and Customer Success. This is a rare opportunity to build the pre-sales function from the ground up, working with strategic customers to design solutions, solve complex technical challenges and help shape the future of the business.

Location: Melbourne (Hybrid) Salary: $160,000 - $180,000 Base + Super + Bonus Sector: SaaS / Education

🔧 The Role:

• Become the Technical Trusted Advisor: Partner with customers to understand their technical requirements, business challenges and long-term objectives, helping design solutions that deliver real outcomes.
• Bridge Commercial & Technical Teams: Work alongside Sales, Product, Engineering and Customer Success to translate customer requirements into scalable, commercially viable solutions.
• Lead Technical Conversations: Support customer meetings, solution design workshops, architecture discussions and early-stage integrations throughout the sales cycle.
• Build the Function: Help establish pre-sales processes, frameworks and best practices within a newly created role, influencing how the function evolves as the business grows.
• Drive Customer Success: Support strategic opportunities from discovery through to adoption, helping customers maximise value while contributing to business growth.

🎯 About You:

• Commercially & Technically Astute: You've built a career where technical knowledge meets customer engagement, and you're comfortable translating complex concepts into commercial outcomes.
• Strong SaaS Background: You understand APIs, integrations, cloud technologies and technical architecture, with AWS exposure considered advantageous.
• Customer-First Mindset: You're an exceptional listener who enjoys understanding customer challenges before recommending the right solution.
• Collaborative Communicator: You build credibility with both technical and non-technical stakeholders and thrive working across multiple internal teams.
• Comfortable Building Something New: You enjoy working in evolving environments, taking ownership, creating structure and improving processes as you go.

🙌🏻 The Perks:

• Shape a New Function: Join in a newly created position with genuine influence over how the pre-sales capability is built and scaled.
• Strategic Customer Exposure: Partner with key enterprise customers, supporting complex opportunities and high-impact technology projects.
• Cross-Functional Collaboration: Work closely with Product, Engineering, Sales and Customer Success, giving you broad exposure across the business.
• Autonomy & Variety: Enjoy a highly consultative role with regular customer engagement, solution design and opportunities to influence product direction.
• Growth Opportunity: Join a global technology business investing heavily in ANZ, with excellent long-term career development as the team expands.

If you're a customer-focused Pre-Sales Engineer who enjoys combining technical expertise with commercial thinking and wants to play a key role in building a high-performing pre-sales function, we'd love to hear from you