Customer Service Representative
Wow Recruitment Idibu ·www.wowrecruitment.com.au
Apply direct
Customer Service Representative
$67K + Super + Annual Bonus
Full-Time
Office-Based then Hybrid
Alexandria
Join a solid company that has been transforming Australian homes for over 30 years. They offer the stability of a global brand, but retain the feel of a supportive, close-knit team where people are trusted, developed and genuinely enjoy coming to work.
What’s in It for You
Your Day-to-Day
You'll be the go-to person for customers, helping create a positive experience from first enquiry through to resolution
What We’re Looking For
Ready to Apply?
If you’re motivated, detail-oriented, and love delivering exceptional customer experiences - we want to hear from you.
APPLY NOW and Louise from WOW Recruitment will be in touch.
#SCR-louise-anderson
$67K + Super + Annual Bonus
Full-Time
Office-Based then Hybrid
Alexandria
Join a solid company that has been transforming Australian homes for over 30 years. They offer the stability of a global brand, but retain the feel of a supportive, close-knit team where people are trusted, developed and genuinely enjoy coming to work.
What’s in It for You
- 10 minute walk from Redfern station (Train and metro access too) for an easy commute
- 2 extra days off a year: Bday and Christmas!
- Work with an awesome Team Lead, and a supportive, fun team!
- Walking distance to the Grounds of Alexandria
- Social, friendly team culture with regular monthly events and activities
Your Day-to-Day
You'll be the go-to person for customers, helping create a positive experience from first enquiry through to resolution
- Provide expert advice and recommend tailored product solutions
- Respond to customer enquiries via phone, email, and CRM
- Process sales orders, confirmations, and invoicing with accuracy
- Coordinate returns with dealers, freight partners, and internal teams
- Review orders for stock availability and backorders
- Support order automation and warehouse dispatch operations
- Assist with reporting and general administrative tasks
What We’re Looking For
- All industry experience welcome to apply
- A positive, upbeat approach to work, love what you do!
- Full Australian work rights
- Minimum 12 months’ experience in a phone-based customer service role
- Experience with order processing systems
Ready to Apply?
If you’re motivated, detail-oriented, and love delivering exceptional customer experiences - we want to hear from you.
APPLY NOW and Louise from WOW Recruitment will be in touch.
#SCR-louise-anderson
Frequently asked questions
Who is hiring for the Customer Service Representative role?
Wow Recruitment Idibu is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Wow Recruitment Idibu is based in Redfern, NSW, AU. The role is hybrid-friendly.
Is the Customer Service Representative role remote?
Yes — the Customer Service Representative position at Wow Recruitment Idibu is hybrid. Candidates based in AU are preferred.
What does the Customer Service Representative role pay?
Wow Recruitment Idibu lists the Customer Service Representative role at AUD 65,000–67,000 per year.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Wow Recruitment Idibu.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Wow Recruitment Idibu?
Apply directly on Wow Recruitment Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.