AO4 Assistant Finance Officer

About the Company

Davidson is partnering with a large and highly regarded Queensland Government organisation to recruit an experienced Assistant Finance Officer (Helpdesk).

This organisation provides essential services to communities across Queensland and is supported by a diverse workforce operating across metropolitan and regional locations.

You will join an established corporate services environment where effective financial operations, strong governance and responsive internal support are critical to the organisation’s success.


About the Role

Reporting to the Senior Project Officer, you will be a key member of the team supporting the day-to-day delivery of financial operations and systems.

The position provides helpdesk services, advice and practical support to staff across the organisation, with responsibilities spanning corporate cards, travel allowances, accounts payable and receivable, ExpenseMe Pro and SAP finance systems.

Your responsibilities will include:

• Providing financial helpdesk support and advice to staff on processes, system functions and best practice.
• Supporting users with ExpenseMe Pro and SAP finance systems, including system access requirements.
• Investigating and resolving system issues, escalating more complex matters where required.
• Assisting with training content and user acceptance testing to ensure systems and services meet stakeholder needs.
• Supporting financial and business administration activities, including revenue and expense management.
• Preparing monthly reports and reconciliations across finance, corporate card and travel allowance systems.
• Developing and maintaining financial training resources and user support information.
• Providing accounting and systems support and recommending solutions that improve the user experience.
• Contributing to the review and implementation of financial practices, procedures and systems.
• Supporting continuous improvement initiatives across financial operations.

About You

You will be an experienced finance professional who enjoys combining financial administration with problem-solving, systems support and stakeholder service.

Comfortable working with a range of internal stakeholders, you will be able to translate financial processes and system requirements into clear, practical advice while maintaining a strong focus on accuracy, governance and service delivery.

To be successful, you will ideally bring:

• Experience within a financial helpdesk, finance operations or systems support environment.
• Experience supporting end users of finance and travel management systems.
• Knowledge of accounts payable, accounts receivable and general financial administration processes.
• Strong reconciliation, reporting and data accuracy skills.
• Confidence troubleshooting system and user issues.
• Strong written and verbal communication skills.
• The ability to build effective working relationships with a diverse range of stakeholders.
• A proactive approach to identifying process and service improvements.
• Strong attention to detail and the ability to manage competing priorities.

Previous experience using SAP ECC for payment management and reporting will be highly regarded.


The Benefits

This is an excellent opportunity to build on your finance and systems experience within a large, complex and purpose-driven environment.

You will benefit from:

• Permanent flexible full-time employment.
• Convenient Brisbane CBD location.
• A varied position spanning finance, systems, reporting and stakeholder support.
• Exposure to enterprise financial systems and processes.
• The opportunity to contribute to process and service improvements.
• A collaborative team environment with a strong focus on quality, governance and customer service.
• The opportunity to support an organisation delivering important services to communities across Queensland.

If you are a finance professional with strong systems capability who enjoys helping users, resolving problems and improving financial processes, please submit your current resume to apply.

If you'd like a confidential discussion about the role, please contact Natalee Thorpe (natalee.thorpe@davidsonwp.com), quoting reference JN -102026-44442. To learn more about Davidson, visit davidsonwp.com.