Customer Service Consultant
Smaart Recruitment ·www.smaart.com.au
Apply direct
SMAART Recruitment has partnered once again with one of Australia's leading Insurance providers.
Because of their growth, we now seek the service of eight Customer Service Consultants to join the rapidly expanding team in the heart of Sydney CBD.
As a Customer Service Consultant you will manage inbound calls and follow up on enquiries via phone, email and live chat.
Your role is to offer the best possible service and find the customer the insurance package that best suits their needs. No pushy sales here!
Training will be 6 weeks and will be held in the Sydney CBD office. Post training this will be a Hybrid position that offers flexibility to work from home 2 days a week.
What we are looking for:
To be considered, please submit your resume via the "Apply" button, or for a confidential discussion contact Sonja or Will from SMAART Recruitment on 1300 762 278.
Because of their growth, we now seek the service of eight Customer Service Consultants to join the rapidly expanding team in the heart of Sydney CBD.
As a Customer Service Consultant you will manage inbound calls and follow up on enquiries via phone, email and live chat.
Your role is to offer the best possible service and find the customer the insurance package that best suits their needs. No pushy sales here!
Training will be 6 weeks and will be held in the Sydney CBD office. Post training this will be a Hybrid position that offers flexibility to work from home 2 days a week.
What we are looking for:
- Exceptional customer service skills
- Experience in customer service and/or inbound sales
- Previous insurance, banking, finance, services or call centre experience would be ideal but not necessary to apply
- Proficient in MS suite and modern software applications
- Excellent communication and negotiation skills
- Attention to detail and the ability to problem solve on the fly
- Mon-Fri 9:00am - 5:30pm
- Salary: $70,000 - $75,000 + Super (Depending on experience)
- Full time permanent position
- Full product and systems training
- Ongoing career opportunities as the business grows
- A supportive and collaborative team that values and helps each other
- Hybrid position giving you flexibility to work from home and the office
To be considered, please submit your resume via the "Apply" button, or for a confidential discussion contact Sonja or Will from SMAART Recruitment on 1300 762 278.
Frequently asked questions
Who is hiring for the Customer Service Consultant role?
Smaart Recruitment is hiring for the Customer Service Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Consultant job located?
The Customer Service Consultant role with Smaart Recruitment is based in Sydney, NSW, AU. The role is remote-friendly.
Is the Customer Service Consultant role remote?
Yes — the Customer Service Consultant position at Smaart Recruitment is remote. Candidates based in AU are preferred.
What does the Customer Service Consultant role pay?
Smaart Recruitment lists the Customer Service Consultant role at AUD 65,000–80,000 per year.
Is the Customer Service Consultant role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Customer Service Consultant role?
The Customer Service Consultant position is aimed at mid-level candidates.
How do I apply for the Customer Service Consultant role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.