Customer Care Specialist
Wow Recruitment Idibu ·www.wowrecruitment.com.au
Apply direct
Melbourne CBD – Collins Street Location
Temp Role | $41 per hour + Super
Immediate Start | Full-Time Hours Mon-Fri
WOW Recruitment is seeking a Customer Service & Onboarding Administrator to support a global workforce solutions organisation based in Melbourne’s CBD.
This is a fantastic opportunity for someone who genuinely enjoys helping people, solving problems and delivering outstanding customer service.
You'll be the key point of contact for workers and clients, managing onboarding, compliance, documentation and queries while building strong relationships in a fast-paced environment.
Perks & Benefits
What You Will Be Doing
What You Bring
If you are passionate about customer service, enjoy helping people and want to join a fast-paced, collaborative and fun team, APPLY NOW and Louise will be in touch.
#SCR-louise-anderson
Temp Role | $41 per hour + Super
Immediate Start | Full-Time Hours Mon-Fri
WOW Recruitment is seeking a Customer Service & Onboarding Administrator to support a global workforce solutions organisation based in Melbourne’s CBD.
This is a fantastic opportunity for someone who genuinely enjoys helping people, solving problems and delivering outstanding customer service.
You'll be the key point of contact for workers and clients, managing onboarding, compliance, documentation and queries while building strong relationships in a fast-paced environment.
Perks & Benefits
- Work with a global workforce solutions business with potential for a permanent opportunity
- Supportive, professional team environment in a prime CBD location
- Hybrid working arrangement after training period (WFH Mondays & Fridays)
- Great hourly rate and immediate start available
What You Will Be Doing
- Act as the first point of contact for workers and clients, providing exceptional customer support
- Coordinate onboarding documentation, contracts and visa/work rights checks
- Investigate and resolve worker and client queries, taking ownership through to resolution
- Maintain accurate records across multiple systems and ensure compliance requirements are met
- Liaise with payroll and invoicing teams to ensure smooth service delivery
- Support HR-related processes including timesheets, performance matters and workplace health & safety
What You Bring
- Experience in onboarding, recruitment, HR administration, contractor management or high-volume customer service
- A genuine passion for helping people and delivering exceptional customer service
- Strong communication skills and confidence speaking with clients and stakeholders
- Professional, energetic and positive attitude
- Ability to remain calm under pressure and manage multiple priorities
- Strong attention to detail and problem-solving skills
- Confident using Microsoft Office and CRM systems
If you are passionate about customer service, enjoy helping people and want to join a fast-paced, collaborative and fun team, APPLY NOW and Louise will be in touch.
#SCR-louise-anderson
Frequently asked questions
Who is hiring for the Customer Care Specialist role?
Wow Recruitment Idibu is hiring for the Customer Care Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Care Specialist job located?
The Customer Care Specialist role with Wow Recruitment Idibu is based in Melbourne, VIC, AU. The role is remote-friendly.
Is the Customer Care Specialist role remote?
Yes — the Customer Care Specialist position at Wow Recruitment Idibu is remote. Candidates based in AU are preferred.
What does the Customer Care Specialist role pay?
Wow Recruitment Idibu lists the Customer Care Specialist role at up to AUD 41 per hour.
Is the Customer Care Specialist role full-time or contract?
This is a full time position at Wow Recruitment Idibu.
What experience level is the Customer Care Specialist role?
The Customer Care Specialist position is aimed at mid-level candidates.
How do I apply for the Customer Care Specialist role at Wow Recruitment Idibu?
Apply directly on Wow Recruitment Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.