Sales Executive

Customer Success Executive

€34,000–€36,000 base, €5,000–€7,000+ uncapped OTE, pension, 24 days’ holiday, and hybrid/remote working.

The Company

Our client is a long-established business providing employee-focused solutions to organisations across Ireland.

The business has developed a strong reputation for delivering a straightforward and accessible offering to employers and their employees, with a growing customer base across a range of sectors.

Due to continued growth, they are now looking to add an enthusiastic Customer Success Executive to their commercial team.

The Role

This is a Customer Success Executive position with a strong focus on business development and lead generation.

Approximately 70% of the role will be focused on identifying and developing new business opportunities, with the remainder centred around administration and managing existing opportunities.

You will proactively contact businesses, develop relationships with key decision-makers, qualify opportunities, and generate leads for the wider sales team. The role will involve engaging with HR, payroll, business owners, and other relevant stakeholders depending on the size of the organisation.

You will work from a structured prospecting plan, focusing on a targeted group of companies over defined periods and developing opportunities through to handover.

Key responsibilities include:

• Generating new business opportunities through proactive outbound activity.
• Contacting and developing relationships with prospective customers.
• Qualifying leads and passing larger opportunities to the wider sales team.
• Managing a structured prospecting and follow-up process.
• Re-engaging with dormant and existing accounts.
• Building relationships with HR, payroll, and senior business stakeholders.
• Maintaining accurate records of activity and opportunities.
• Working towards agreed sales and lead-generation targets.
• Supporting the wider commercial team with customer and administrative requirements.

Career Opportunity

This is an excellent opportunity to join an established business with a unique offering and a strong platform for further development.

The role offers a genuine opportunity to develop your commercial skills, with a strong focus on business development, relationship building, and lead generation.

Full product training will be provided, making this an attractive opportunity for someone with customer service, internal sales, retail, or similar experience who is looking to develop their career within a commercial environment.

The Person

The ideal candidate will have previous experience in a customer-facing, sales, retail, or customer service environment. Previous experience in business development is beneficial but not essential.

The right person will be:

• Enthusiastic and commercially minded.
• Confident and comfortable picking up the phone.
• Naturally good at building rapport with people.
• Proactive and motivated by generating new opportunities.
• Comfortable working independently and taking initiative.
• Organised and capable of managing multiple opportunities.
• Confident using computers and working with spreadsheets.
• Keen to learn and develop within a commercial role.

The Package

• €34,000–€40,000 base salary.
• €5,000–€7,000+ uncapped OTE.
• 5% employer pension contribution.
• 24 days' annual leave.

Location

The role can be based in Ennis or Cork.

Candidates based in Cork can work fully remotely, while candidates based in Ennis will work on a hybrid basis, with approximately three days per week in the office and two days working from home. The role operates Monday to Friday, 9am–5pm.

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