Business Analyst - e-Commerce

Hydrogen Group ·www.hydrogengroup.com

Location Sydney, New South Wales, Australia
Work type Hybrid
Salary AUD 800 - 900 / month
Type Full time
Level Mid
Source Shazamme
Business Transformation
Apply direct

Business Analyst - eCommerce

Sydney | Hybrid Working
Initial 6-Month Contract with potential for extensions

An exciting opportunity has arisen for an experienced Business Analyst to join a leading Australian organisation as they continue to invest in their digital and eCommerce capabilities.

Working within a fast-paced delivery environment, you will play a key role in bridging the gap between business stakeholders and technical teams, helping to shape and deliver enhancements across customer-facing web and mobile platforms.

This position is ideal for someone who enjoys operating in a techno-functional capacity, combining strong business analysis skills with a solid understanding of APIs, integrations, and digital ecosystems.

Key Responsibilities

  • Partner with business and technology stakeholders to understand, define, and document requirements
  • Facilitate workshops, stakeholder interviews, and requirement-gathering sessions
  • Translate business needs into detailed functional and technical specifications
  • Work closely with development, architecture, product, and delivery teams to ensure solutions align with business objectives
  • Analyse existing processes, systems, and integrations to identify opportunities for improvement
  • Support the delivery of digital initiatives across web, mobile, and online customer channels
  • Document API requirements, integration points, data flows, and system interactions
  • Assist with solution design discussions and provide input into technical decision-making
  • Manage stakeholder expectations and ensure alignment throughout the project lifecycle
  • Contribute to Agile ceremonies and support delivery teams throughout implementation

About You

To be successful in this role, you will bring:

  • Demonstrated experience as a Business Analyst, Techno-Functional Consultant, or similar role
  • Strong experience working on digital, eCommerce, web, or mobile application projects
  • Understanding of APIs, integrations, and system interfaces
  • Ability to engage confidently with both business stakeholders and technical teams
  • Experience documenting business requirements, functional specifications, user stories, and process flows
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management capabilities
  • Experience working within Agile delivery environments

Desirable Experience

  • Experience within large-scale enterprise environments
  • Exposure to customer-facing digital products and platforms
  • Knowledge of retail, eCommerce, or omnichannel environments
  • Familiarity with integration patterns and modern digital architectures

If you're an experienced BA with eCommerce and API integration experience, we'd love to hear from you. Apply now or reach out for a confidential discussion.

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Frequently asked questions

Who is hiring for the Business Analyst - e-Commerce role?
Hydrogen Group is hiring for the Business Analyst - e-Commerce position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Analyst - e-Commerce job located?
The Business Analyst - e-Commerce role with Hydrogen Group is based in Sydney, NSW, AU. The role is hybrid-friendly.
Is the Business Analyst - e-Commerce role remote?
Yes — the Business Analyst - e-Commerce position at Hydrogen Group is hybrid. Candidates based in AU are preferred.
What does the Business Analyst - e-Commerce role pay?
Hydrogen Group lists the Business Analyst - e-Commerce role at AUD 800–900 per month.
Is the Business Analyst - e-Commerce role full-time or contract?
This is a full time position at Hydrogen Group.
What experience level is the Business Analyst - e-Commerce role?
The Business Analyst - e-Commerce position is aimed at mid-level candidates.
How do I apply for the Business Analyst - e-Commerce role at Hydrogen Group?
Apply directly on Hydrogen Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct