Director of Distribution Center Operations

THE TEAM YOU WILL BE JOINING

• A large-scale organization operating a complex, high-volume distribution network across multiple regions.
• A business in a strong growth phase, continuing to invest in its operational footprint, infrastructure, and long-term supply chain capabilities.
• Distribution operations are supported through a mix of internal ownership and external partners, with an increasing focus on centralized oversight and performance management.
• A supply chain function evolving toward greater standardization, improved visibility, and more consistent execution across locations.
• A lean but growing leadership team focused on driving operational discipline, scalability, and data-driven decision making.
• An environment that combines day-to-day operational responsibility with broader transformation initiatives aimed at improving efficiency and long-term performance.

WHAT THEY OFFER YOU

• A high-impact leadership role with visibility to senior leadership and the ability to influence operational strategy across a growing network.
• The opportunity to shape performance management frameworks, including KPIs, scorecards, and operational standards.
• Ownership of key areas such as partner performance, cost management, and service delivery, with the ability to drive measurable results.
• Exposure to strategic initiatives focused on improving processes, optimizing operations, and supporting future growth.
• A dynamic, fast-paced environment that values continuous improvement and building scalable solutions.
• Career growth within an organization that is investing in its operations, leadership team, and long-term infrastructure.
• Competitive compensation and a comprehensive benefits package within a collaborative, performance-driven culture.

WHERE IT IS LOCATED

• Charlotte, NC, onsite 5 days a week
• Approximately 20–30% travel across operational sites

WHAT YOU WILL DO

• Oversee performance across a multi-site distribution network.
• Manage external partners and drive accountability for operational execution and service levels.
• Develop and refine KPIs, metrics, and reporting to improve visibility and performance.
• Lead budget and cost oversight across operations, including labor and overall network spend.
• Partner with internal stakeholders to align operations with broader business priorities.
• Travel to sites to assess operations, support initiatives, and lead improvement efforts.
• Standardize processes to improve consistency and reduce variability across locations.
• Identify and implement operational improvements that enhance efficiency and performance.
• Contribute to ongoing initiatives focused on optimizing the operating model and supporting future growth.

HOW YOU ARE QUALIFIED

• Experience in a multi-site distribution or operations environment.
• Background in high-volume, operationally complex industries.
• Experience working with external partners or managing distributed operations.
• Strong financial and operational acumen, including experience with budgets and cost management.
• Ability to operate across multiple functions within an end-to-end operational environment.
• Comfort working with systems and data to drive decision-making.
• Demonstrated ability to influence stakeholders and operate in a fast-paced environment.
• Proven ability to manage complexity across multiple locations and teams.
• CPG and / or Retail experience is required.