Planning & Development Support Officer

A growing Victorian local council in Melbourne North-West, is seeking a Planning Support Officer to join their Planning team on a temporary basis.

This is an excellent opportunity for an organised and customer-focused administrator looking to establish or further their career within local government planning. Working alongside experienced planners, you'll play a vital role in supporting the administration of planning applications while delivering exceptional service to internal and external stakeholders.

Key responsibilities include:

• Providing professional customer service via phone, email and face-to-face enquiries.
• Processing and maintaining planning applications and records within council databases.
• Preparing correspondence and responding to enquiries relating to planning applications and permit processes.
• Supporting statutory planning processes and ensuring administrative tasks are completed in line with legislative requirements.

About You:

• Experience in administration or customer service, ideally within a fast-paced environment.
• Strong organisational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• A general understanding of statutory planning or local government processes will be highly regarded.
• Experience using systems such as GIS, CRM, CiA or similar databases is advantageous but not essential.

If you're looking to join a supportive team, develop your local government career and contribute to the delivery of quality planning services, we'd love to hear from you.