Quality Engineer - Electronics (Hiroshima)

The Quality Engineer will mainly interface with JOEM customers, suppliers, and various company departments to resolve quality problems and support strategic quality improvement activities. The QE will be responsible for building strong relationships with the quality organization in Farmington Hills to ensure top-notch customer support and product performance through continuous improvement as measured by the customer.

Direct Interface for day-to-day GE quality topics with JOEM by supporting implementing strategic action plans Identify quality risks, develops mitigation plans and deploys suitable planning to meet all Quality initiatives

• Establish working relationship with the customers and support launch initiatives as required to ensure successful product launch

• Lead and support quality investigations as needed and interface with customers and/or suppliers as required

• Represent ZF as a subject matter expert on all GE product lines to all JOEM customers as needed

• Act as a Voice-of-Customer (VOC) to all relevant TRW manufacturing sites as well as engineering centers

• Build positive relationships with both external and internal Engineering teams
• Solve various problems as an extension of the Plant teams as well as Divisional Quality • Lead quality investigations as needed and interface with customers and/or suppliers as

required
• Support quality improvement plans to drive improvements with customers as well as TRW

plants
• Evaluate customer quality metrics and identify continuous improvement opportunities
• Prepare APQP and customer specific PPAP requirements - control plans, flow changes,

capability and gauge studies
• Establish and maintain quality system procedures and work instructions to support an

effective quality system
• Carry out customer satisfaction visitations, warranty reviews and resolve customer quality

issues;
• Managing APQP deliverables and supporting and executing safe launch activities
• Support the product warranty system ensuring feedback reaches responsible groups in

the businesses and assures ownership and permanent corrective action to support the

delivery of quality products that enhance customer satisfaction • Conduct statistical analysis of floor problems, as required

Monitor and investigate new inspection methods and test equipment
• Co-ordinate the completion of 8D corrective and preventive action responses

Requirements

Key Competencies:

• Six Sigma Black Belt certification preferred
• Highly developed analytical and problem-solving skills
• Results, customer and change orientation
• Project management expertise required
• Excellent verbal and written communication skills
• Supervisory experience preferred, but not necessary
• Strong interpersonal skills; willing to travel on short notice
• Knowledge of basic metrology, standard inspection methods, blue print reading, SQCN

system, basic safety requirements, computer applications, TS requirements, APQP,

SPC techniques, customer requirements
• Technical report writing skills - quality procedures, inspection instructions & result logs,

PPM report
• Diversity & ethics.