313. Integrity Staffing - Participant Experience Officer
Integrity ·www.integritystaffing.net.au
Apply directOur client is a busy clinical trial not-for-profit based in Nedlands.
They are seeking a confident and people‑focused Participant Experience Officer to join the team.
You’ll be the first point of contact for potential participants, engaging with them daily over the phone in a supportive, professional, and structured environment.
This role is ideal for someone with strong contact‑centre experience who enjoys meaningful conversations, consistent workflows, and being part of a stable, long‑term team.
What You’ll Do
- Make 30–50 outbound and inbound calls per day to engage potential participants.
- Build rapport quickly and communicate clearly and professionally.
- Record accurate information and follow established processes.
- Contribute to a positive, supportive team environment.
Working Arrangements
- Monday to Friday
- Shifts: 8:00 am – 4:00 pm or 9:00 am – 5:00 pm
- WFH available once settled into the role
What We’re Looking For
- Strong contact centre/call centre experience
- Confidence and comfort speaking on the phone all day
- Reliable, professional communication skills
- Ability to work independently once trained
- Team‑oriented mindset
To apply:
Please email Kim
kims@integritystaffing.net.au
Please include:
- Notice period / available start date
- Any holidays planned
- Visa / residency status
Frequently asked questions
Who is hiring for the 313. Integrity Staffing - Participant Experience Officer role?
Integrity is hiring for the 313. Integrity Staffing - Participant Experience Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the 313. Integrity Staffing - Participant Experience Officer job located?
The 313. Integrity Staffing - Participant Experience Officer role with Integrity is based in Nedlands, US. The role is remote-friendly.
Is the 313. Integrity Staffing - Participant Experience Officer role remote?
Yes — the 313. Integrity Staffing - Participant Experience Officer position at Integrity is remote. Candidates based in US are preferred.
What does the 313. Integrity Staffing - Participant Experience Officer role pay?
Integrity lists the 313. Integrity Staffing - Participant Experience Officer role at up to USD 38 per hour.
Is the 313. Integrity Staffing - Participant Experience Officer role full-time or contract?
This is a full time position at Integrity.
What experience level is the 313. Integrity Staffing - Participant Experience Officer role?
The 313. Integrity Staffing - Participant Experience Officer position is aimed at mid-level candidates.
How do I apply for the 313. Integrity Staffing - Participant Experience Officer role at Integrity?
Apply directly on Integrity's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.