Retail Manager
Retailworld JobAdder ·www.retailworldresourcing.com
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The Brand:
This leading New Zealand home improvement co-operative operates a nationwide network of locally owned, large-format stores serving both DIYers and trade customers under one roof. Known for its massive flagship footprint—combining expansive sales floors, trade yards, garden centres, and cafes—the business offers a fast-paced retail environment with a strong focus on community and local ownership.
As Retail Manager, you’ll work closely with the Store Manager to lead the day-to-day performance, people and customer experience across a significant area of the store.
You’ll be responsible for:
You’re an experienced retail leader who is confident operating in a large-format or high-volume environment with a portfolio of $50+ million TO + 100+ staff and taking ownership of a significant area of a store.
You’ll be:
This leading New Zealand home improvement co-operative operates a nationwide network of locally owned, large-format stores serving both DIYers and trade customers under one roof. Known for its massive flagship footprint—combining expansive sales floors, trade yards, garden centres, and cafes—the business offers a fast-paced retail environment with a strong focus on community and local ownership.
As Retail Manager, you’ll work closely with the Store Manager to lead the day-to-day performance, people and customer experience across a significant area of the store.
You’ll be responsible for:
- Leading and developing a large team of 120+, including Team Leaders and Supervisors
- Overseeing front-end and customer service operations
- Driving sales, KPIs and commercial performance portfolio $50+ mill
- Using data and reporting to identify opportunities and improve results
- Setting high standards across customer experience, presentation, stock, compliance and safety
- Building a high-performance culture and managing performance effectively
- Supporting the Store Manager with wider store operations and business objectives
You’re an experienced retail leader who is confident operating in a large-format or high-volume environment with a portfolio of $50+ million TO + 100+ staff and taking ownership of a significant area of a store.
You’ll be:
- Commercially minded and confident working with KPIs and data
- A strong people leader who can coach, motivate and develop others
- Passionate about delivering exceptional customer service
- Organised, resilient and comfortable in a fast-paced environment
- Confident providing feedback and managing performance
- Hands-on, operationally strong and focused on achieving results
- Someone who takes pride in high standards and creating a great customer experience
- $85k –$100k based on experience + KiwiSaver
- Strong staff discounts
- Discounted Southern Cross
- Additional employee perks across a range of partner businesses
- 45 hours per week, Sunday–Thursday
- Career progression opportunities within the group
Frequently asked questions
Who is hiring for the Retail Manager role?
Retailworld JobAdder is hiring for the Retail Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Retail Manager job located?
The Retail Manager role with Retailworld JobAdder is based in Christchurch, NZ.
Is the Retail Manager role full-time or contract?
This is a full time position at Retailworld JobAdder.
What experience level is the Retail Manager role?
The Retail Manager position is aimed at mid-level candidates.
How do I apply for the Retail Manager role at Retailworld JobAdder?
Apply directly on Retailworld JobAdder's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.