Regional Key Account Manager

Reporting disciplinary to the Managing Director ContiTech Japan and functionally to the Head of the Automotive Competence Center; responsible for developing and deploying the global sales strategy at customer Honda for all ContiTech Automotive related BUs; for working with the OEM Key Account Manager Network to develop regionally appropriate long­term strategies.

Responsibilities of this role include:

1. Lead Global and Regional Strategy Definition and development
a. Identify and lead global & regional growth initiatives
b. Support definition of the market, key competitors, customer buying process and appropriate customer projects
c. Establish, in support to the ContiTech KAM team, regional product strategies
d. Identify opportunities for new product lines

2. Customer Relationships
a. Strengthen ContiTech relationship with Honda and improve the customer relationship by:
Actively manage the relationship for all assigned accounts
Establishing key contacts within multiple tiers of the customer organization
Regular communication with customer influencer and the ContiTech KAM network
Working to solve customer complaints and payment issues in a timely manner, using appropriate ContiTech resources
Review performance with customers on a regular basis to ensure that customer requirements are met
3. Business Development and Sales Activity
a. Identify and pursue “Request for Quotation” opportunities fulfilling the approved strategy
b. During the quotation and customer’s decision process, be an active member of the PMS sales team, assisting other team members as needed, to achieve team goals
c. Provide market feedback on product information, competitive product data, market pricing, etc, to the sales team.
d. Provide planning of upcoming business opportunities

Requirements

1. Understanding of automotive customers and markets and interest in it - Advanced
2. Proactive business development and professional customer care - Advanced
3. Experience in working in international teams and Intercultural awareness - Advanced
4. Fluent in English and Japanese - preferably other customer / market related languages - Advanced
5. Understanding of development procedures for automotive products - Advanced
6. Assertive negotiation / discussion skills - Advanced
7. Analytical and structured working - Advanced

Education/Certification - University Degree
Professional Experience - min. of 2 years in Key Account Management or customer care function, preferable international, technical sales experience 
Intercultural / International Experience - Working with international organisations, must have min 2 years of intercultural experience within Japanese - European interface