Product Group Customer Manager (ADAS)

Mission:

• Define on a worldwide basis the Sales Product Group strategy for the customer in charge and ensure deployment in Regions/Product Lines.
• Ensure achievement of Product Group sales performance for the customer in charge in line with agreed targets
• Promote appropriate innovative products, modules and systems

Responsibilities:

Define on a worldwide basis the Sales Product Group strategy for the customer in charge and ensure deployment in Regions/Product Lines

• Drive specific product interests from the customer, follow-up and translate into business.
• Maintain and develop deep understanding of the company’s competitive advantages to select strategic projects, appropriate innovative products, modules and systems
• Organize roadmaps exchange in order to define the Product Group vision for the customer.
• Define the strategic projects to be acquired in close collaboration with the Regions/Product lines.
• Coordinate all the Regions/product lines strategies and activities related to the customer in charge.

Business intelligence and information sharing

• Identify decision making actors and rules on customer side, gather and share all useful information with concerned
• Regions/Product Lines and functional networks (ex. R&D, Industrial, Quality, Project Management).
• Develop an intimate relationship with key decision makers in customers’ purchasing, engineering and marketing organizations at senior level.
• Be the customer’s central contact for information concerning the organization, key persons, new vehicle launches, production plans, etc, of the customers and communicates this information to Regions/ Product lines
• Competition intelligence in full compliance including market share monitoring.

Ensure achievement of Product Group sales performance for the customer in charge in line with agreed targets

• Be the preferred interface between the customer and the Product Group.
• Be responsible for consistency of selling prices worldwide.
• Drive globally the NPA, propose the sales strategy and participate in the CAA process.
• Drive global negotiations with the Customer: business acquisition; annual productivity, market effects (currency, raw material,...), claims, overdues, warranty...
• Tailor the sales messages based on a customer’s business and individual attributes
• Take control in guiding the customer to a recommended action by discussion alternatives and reinforcing the value of making a change
• Manage communication in crisis, protecting customer’s relationship
• Coordinate important customer visits.

Promote appropriate innovative products, modules and systems

• Coordinate and organize lobbying activity and manage global RFI/RFQ’s
• Contribute to/Initiate Innovation Tech Days in co-operation with Product Marketing and R&D.

Lead the Product Group interfacing with the customer

• Drive the Customer Development Plan (CDP) process, the Mid Term Plan (MTP) and propose the sales budget for customers in the Product Group.
• Drive the CDP process (definition of the key targets in terms of Regions, Platforms ...), challenge these targets and consolidate the CDP for the Product Group.

Requirements

• University or Relevant Degree with Experience
• English (Business level) - should expresses himself fluently (daily communication with foreigners)
• Japanese (Native level)
• International business experience
• Sales experience (in automotive industry appreciated but not necessarily)
• Strong Negotiation and team working skills
• Strong organizational and communication capabilities
• Relationship building
• Customer Focus, analysis and problem solving skills
• Experience of living abroad is a plus