PA / Office manager

ROLE DETAILS

• $80,000-$90,000 + Super DOE
• Surry Hills
• Full-time, permanent
• 5 days in the office
• 8:45am-5:30pm
• Current driver's licence required for occasional travel to an off-site storage facility

ABOUT THE COMPANY
Join a highly regarded creative agency renowned for delivering immersive, experience-led projects for an impressive portfolio of global clients. Blending creativity, culture and technology, this innovative business creates unforgettable moments while fostering a collaborative, energetic workplace. With a beautifully designed office, regular team experiences and a genuine people-first culture, you'll be joining a business where your ideas and contribution will have real impact.
 
ABOUT THE ROLE
This newly created role offers the opportunity to become the trusted right hand to the Founder & Managing Director while taking ownership of the day-to-day running of the office. No two days will look the same—you'll expertly manage diaries, inboxes, travel, meetings and office operations while creating a seamless experience for the wider team. They're looking for someone proactive, accountable and solutions-focused who enjoys taking initiative, building relationships and making a role their own as the business continues to grow.
 
DUTIES

• Manage a complex diary, inbox and meeting schedule for the Founder & Managing Director
• Coordinate client communications and meeting logistics
• Arrange domestic and international travel for the leadership team and wider business
• Prepare agendas, coordinate weekly meetings and take accurate minutes
• Process expenses, maintain subscription trackers and manage reporting in Excel
• Oversee office operations including stationery, facilities, meeting rooms, mail, kitchen and supplier relationships
• Coordinate office maintenance, IT troubleshooting, equipment warranties and service providers
• Own the end-to-end onboarding and offboarding process, including IT setup and first-day experiences
• Maintain office assets and equipment through the inventory booking system
• Coordinate internal events including the annual Christmas party and team celebrations
• Manage insurance renewals, registrations and general business administration
• Provide proactive executive and administrative support wherever needed

SKILLS & EXPERIENCE

• Previous experience as a PA, Executive Assistant, Team Assistant or Office Manager
• Demonstrated experience managing busy diaries and executive support
• Strong organisational skills with the ability to juggle competing priorities
• A proactive, resourceful and highly accountable approach
• Excellent communication skills and confidence building relationships at all levels
• Intermediate to advanced Microsoft Office skills, particularly Excel
• Experience coordinating travel, events and office operations
• Current Australian driver's licence
• A positive, hands-on attitude with a willingness to pitch in wherever needed

BENEFITS

• Competitive salary of $80,000-$90,000 + Super
• Opportunity to build and shape a newly created role
• Work closely with an inspiring Founder in a highly creative business
• Join a collaborative, supportive and energetic team
• Beautiful Surry Hills office
• Regular team events, creative outings and social experiences
• Genuine opportunity for long-term growth as the role evolves

OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.
Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.
Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.
Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.