Customer Service Representative
Nesco Resource ·nescoresource.com
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Position Overview
This role supports customer service and order management functions within a fast-paced business environment. The ideal candidate will demonstrate strong problem-solving abilities, effective communication skills, and the ability to manage multiple tasks while working both independently and within a team.
Key Responsibilities
- Provide customer service support and manage order-related inquiries
- Handle multiple tasks simultaneously while maintaining accuracy and efficiency
- Collaborate with cross-functional teams to ensure smooth operations
- Apply problem-solving and decision-making skills to resolve customer issues
- Work effectively under pressure in a deadline-driven environment
Required Qualifications
- Bachelor's degree required
- 2–4 years of business experience (customer service or order management preferred)
- Strong proficiency in Microsoft Office (Word, Excel)
- Strong written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Ability to work collaboratively in a team setting
- Flexibility and adaptability
Preferred Qualifications
- Experience in a Consumer Packaged Goods (Client) environment
- Experience with order management systems
- Familiarity with SAP
Additional Details
- Interview Process: Virtual interviews required
- Start Date: ASAP
- Employment Type: Full-time, temporary (through July 21, 2026; potential for extension)
- Work Schedule:
- Monday & Friday: Work from home
- Tuesday – Thursday: In-office
- Hours: 8:00 AM – 5:00 PM
Skills & Competencies
- Problem-solving and decision-making
- Time management and multitasking
- Team collaboration
- Strong communication skills
- Ability to perform under pressure
Education
- Bachelor's degree required
Certifications
- None required
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Frequently asked questions
Who is hiring for the Customer Service Representative role?
Nesco Resource is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Nesco Resource is based in Buffalo, NY, US. The role is onsite-friendly.
Is the Customer Service Representative role remote?
Yes — the Customer Service Representative position at Nesco Resource is onsite. Candidates based in US are preferred.
What does the Customer Service Representative role pay?
Nesco Resource lists the Customer Service Representative role at USD 22–24 per hour.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.