Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy)

Talent Groups ·www.talentgroups.com

Location Philadelphia, PA, United States
Work type Onsite
Salary USD 125 - 140 / hour
Type Full time
Level Mid
Source Shazamme
Other East
Apply direct
Duration: 6 months to start

Job Description:
Position Summary:
We are seeking an experienced Application Analyst to support the build and optimization of Epic Compass Rose, Epic’s specialty pharmacy workflow management module. This role will configure and enhance workflows that support high-touch specialty medication management, including patient onboarding, prior authorizations, and medication adherence.

The analyst will collaborate with pharmacy operations, clinical teams, and IT to streamline workflows, improve patient outcomes, and ensure regulatory compliance. Experience with Epic Healthy Planet is highly valued to support care management and population health initiatives.

Key Responsibilities:
Compass Rose Build & Workflow Optimization:
  • Design and configure Compass Rose workflows supporting referrals, benefits investigation, prior authorizations, fulfillment, and patient onboarding.
  • Build task-driven workflows to support patient outreach, medication adherence, and pharmacist interventions.
  • Optimize specialty pharmacy operations through system-driven task queues and workflow automation.

Task Management & Productivity Tracking:
  • Implement and manage task queues for patient follow-up and care coordination.
  • Configure tools to track staff productivity and document pharmacist interventions.
  • Support reporting and performance tracking for specialty pharmacy operations.

System Integration & Collaboration:
  • Align Compass Rose workflows with Epic Pharmacy and care management processes.
  • Integrates Compass Rose with Epic Healthy Planet to support patient engagement and population health initiatives.
  • Collaborate with pharmacy leadership and clinical teams to ensure workflows meet operational needs.

Documentation, Compliance & Patient Safety:
  • Ensure workflows support regulatory compliance and accreditation standards.
  • Improve documentation quality and track clinical outcomes.
  • Support patient safety initiatives and medication adherence programs.

Testing, Training & Support:
  • Develop test scripts and support system testing and validation.
  • Assist with go-live planning, end-user training, and post-implementation support.
  • Troubleshoot system issues and optimize workflows post-launch.

Required Qualifications:
  • Bachelor’s degree in Healthcare IT, Information Systems, Pharmacy, or related field (or equivalent experience).
  • Experience supporting or building within Epic applications.
  • Understanding of specialty pharmacy workflows and medication management processes.
  • Experience with system configuration, testing, and workflow design.

Preferred Qualifications:
  • Epic Compass Rose certification or hands-on build experience.
  • Experience with Epic Healthy Planet, Willow Pharmacy, or Ambulatory Epic modules.
  • Experience working in specialty pharmacy, academic medical centers, or health systems.
  • Knowledge of prior authorizations, patient assistance programs, and medication adherence initiatives.
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Frequently asked questions

Who is hiring for the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role?
Talent Groups is hiring for the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) job located?
The Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role with Talent Groups is based in Philadelphia, PA, US. The role is onsite-friendly.
Is the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role remote?
Yes — the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) position at Talent Groups is onsite. Candidates based in US are preferred.
What does the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role pay?
Talent Groups lists the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role at USD 125–140 per hour.
Is the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role?
The Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) position is aimed at mid-level candidates.
How do I apply for the Application Analyst – Epic Willow Ambulatory (Specialty Pharmacy) role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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