Registry Admin Assistant
Ashdown People ·www.ashdownpeople.com.au
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Registry Assistant (Clerk Grade 1/2)
Location: Chippendale
Rate: $38–$40 per hour + super
Contract: Full-time, 1-year contract (end date: 06 May 2027)
Work Arrangement: Minimum 5 days on-site per fortnight
About the Role
We are seeking motivated and customer-focused individuals to join a government team as Registry Assistant.
In this role, you will provide high-quality administrative and customer service support, ensuring all client interactions are handled professionally, efficiently, and with care.
Key Responsibilities
Location: Chippendale
Rate: $38–$40 per hour + super
Contract: Full-time, 1-year contract (end date: 06 May 2027)
Work Arrangement: Minimum 5 days on-site per fortnight
About the Role
We are seeking motivated and customer-focused individuals to join a government team as Registry Assistant.
In this role, you will provide high-quality administrative and customer service support, ensuring all client interactions are handled professionally, efficiently, and with care.
Key Responsibilities
- Deliver exceptional customer service via phone and email
- Respond to enquiries from marriage service customers
- Process registrations for births, deaths, marriages, and relationships
- Review and assess legal and supporting documents for accuracy and compliance
- Perform data entry and maintain accurate records using systems such as Salesforce
- Verify statutory declarations and supporting documentation
- Assist with operational tasks including payment processing
- Maintain databases and records in line with compliance and records management standards
- Strong written and verbal communication skills
- Previous experience in customer service or administration
- High attention to detail and accuracy in data entry
- Ability to manage competing priorities in a fast-paced environment
- Confident using CRM systems (Salesforce experience highly regarded)
- Ability to work both independently and as part of a team
- Professional and empathetic approach when dealing with sensitive matters
- Supporting vulnerable customers with empathy and professionalism
- Managing high-volume workloads with competing deadlines
- Communicating clearly with diverse customers from varied backgrounds
Frequently asked questions
Who is hiring for the Registry Admin Assistant role?
Ashdown People is hiring for the Registry Admin Assistant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Registry Admin Assistant job located?
The Registry Admin Assistant role with Ashdown People is based in Chippendale, NSW, AU.
What does the Registry Admin Assistant role pay?
Ashdown People lists the Registry Admin Assistant role at AUD 38–40 per hour.
Is the Registry Admin Assistant role full-time or contract?
This is a full time position at Ashdown People.
What experience level is the Registry Admin Assistant role?
The Registry Admin Assistant position is aimed at mid-level candidates.
How do I apply for the Registry Admin Assistant role at Ashdown People?
Apply directly on Ashdown People's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.