People Operations Specialist (APAC)

Our client, a wellness brand, is seeking a highly organized and agile People Operations Specialist, APAC to support regional People Operations and the broader People Team at a remote capacity. This is a temporary role that is scheduled to begin ASAP and continue for 6 months.

The ideal candidate combines strong People Operations expertise with experience supporting regional HR operations, and is comfortable managing projects, coordinating cross-functional stakeholders, and translating business and employee needs into practical operational solutions.

This is an opportunity to join a highly collaborative global People organization during a period of continued process centralization and optimization. The role will have significant ownership over operational projects and will require someone who is comfortable working independently, navigating ambiguity, and driving initiatives through completion.

Job Duties Include:

People Operations & Process Improvement

• Support People Operations initiatives from requirements through implementation, including new processes, SOPs, systems, and operational enhancements.
• Develop, document, and implement standardized SOPs that improve consistency, efficiency, compliance, and the employee experience.
• Review existing People Operations processes and identify opportunities for standardization, efficiency, and improvement.
• Support broader employee lifecycle processes, including onboarding, employee changes, offboarding, and ongoing employee support.
• Help establish scalable operational practices and service delivery models.

People Systems & Implementation

• Support the implementation and optimization of time and attendance and other People systems.
• Participate in requirements gathering, testing, data validation, user acceptance testing (UAT), rollout, and post-implementation support.
• Partner with People Systems, Payroll, Enterprise Technology, and other cross-functional teams to ensure systems and processes effectively support business needs.
• Translate operational requirements into clear system and process recommendations.

Stakeholder Partnership

• Partner closely with regional and global People teams, HR Business Partners, Payroll, Legal, People Systems, and Technology.
• Translate business and employee needs into clear requirements, recommendations, and actionable solutions.
• Coordinate cross-functional stakeholders, track project deliverables, identify risks, and drive issues through resolution.
• Support change management and communications associated with new or enhanced People processes and systems.
• Serve as a trusted regional People Operations resource and provide local HR guidance where needed.

Employee Experience

• Serve as a primary point of contact for employees through the People Help Desk, ensuring inquiries are resolved accurately, efficiently, and within established service levels.
• Partner with People Operations, People Systems, Payroll, Total Rewards, and other stakeholders to investigate and resolve complex employee issues.
• Help ensure a consistent, efficient, and positive employee experience across People processes.

Role Requirements

• 5+ years of experience in People Operations, HR Operations, HR Generalist, or a comparable HR function.
• Fluency in Mandarin and English, both spoken and written.
• Ability and willingness to maintain flexibility in working hours to support collaboration across APAC time zones.
• Experience supporting regional or international employee populations.
• Strong experience with HR processes, SOP development, process documentation, and HR systems.
• Experience implementing or supporting HR technology solutions.
• Strong project execution, organizational, and stakeholder management skills.
• Experience partnering with Payroll, Legal, HRIS/People Systems, or related teams.
• Strong ability to work independently in a fast-paced and evolving environment.
• Highly organized, detail-oriented, and solution-oriented with strong follow-through.
• Excellent written and verbal communication skills.
• Bachelor's degree in Human Resources, Business Administration, or a related discipline preferred, but not required.

Compensation: $42/hr - $49/hr

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.