Customer Experience Officer
Searson Buck ·www.searsonbuck.com.au
Apply directSearson Buck are working with the West Coast Council to find Customer Experience Officers to join its team and be part their casual pool.
Reporting to the Customer Experience Lead this is an opportunity to shape how the Council engages with and serves its community, ensuring that every interaction reflects the organisation's commitment to accessibility and responsiveness.
Reporting to the Customer Experience Lead this is an opportunity to shape how the Council engages with and serves its community, ensuring that every interaction reflects the organisation's commitment to accessibility and responsiveness.
- Band 4
- Temp Roles
- Demonstrated experience in customer service or customer experience roles, ideally within a public sector or large organisation
- Strong communication skills with the ability to engage effectively with diverse audiences
- Proven ability to identify service gaps and develop practical solutions that improve customer outcomes
- Provide information for visitors and residents of the West Coast area
- Experience with customer feedback systems, surveys, or complaint resolution processes
- Proficiency with standard office software and willingness to learn council-specific systems
- Experience working in local government or community-focused organisations
Frequently asked questions
Who is hiring for the Customer Experience Officer role?
Searson Buck is hiring for the Customer Experience Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Experience Officer job located?
The Customer Experience Officer role with Searson Buck is based in Burnie, TAS, AU.
Is the Customer Experience Officer role full-time or contract?
This is a full time position at Searson Buck.
What experience level is the Customer Experience Officer role?
The Customer Experience Officer position is aimed at mid-level candidates.
How do I apply for the Customer Experience Officer role at Searson Buck?
Apply directly on Searson Buck's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.