Store Systems Business Analyst

Granite Internatioonal ·www.granitegroup.com.au

Location Melbourne, VIC, Australia
Work type Hybrid
Type Full time
Level Mid
Source Shazamme
Information & Communication Technology
Apply direct
Location: Melbourne / Hybrid
Employment Type: Full-time
Salary: AUD $140,000–$150,000 + Superannuation

We are seeking an experienced and detail-oriented Retail Business Analyst to join our team. This role is responsible for partnering with business stakeholders and technology teams to deliver high-quality solutions that enhance retail operations, customer experience, and business performance.
Working within an Agile environment, you will gather and analyse business requirements, facilitate workshops, document processes, and support the successful delivery of strategic initiatives across our retail business. You will play a key role in translating business needs into actionable requirements while ensuring solutions align with organisational objectives.
Key Responsibilities
  • Collaborate with business stakeholders to understand, document, and validate business requirements.
  • Analyse current retail processes and identify opportunities for improvement and optimisation.
  • Facilitate workshops, stakeholder interviews, and requirements-gathering sessions.
  • Produce clear and comprehensive business requirements, user stories, acceptance criteria, process maps, and functional documentation.
  • Work closely with Product Owners, Project Managers, Developers, QA teams, and business users throughout the delivery lifecycle.
You are a collaborative Business Analyst with strong analytical and communication skills who thrives in a fast-paced retail environment. You enjoy solving business problems, engaging stakeholders, and delivering practical, customer-focused solutions.
  • Proven experience as a Business Analyst within a retail or omnichannel environment.
  • Strong understanding of Agile delivery methodologies and ways of working.
  • Hands-on experience using Jira and Confluence for backlog management, documentation, and project collaboration.
  • Exceptional attention to detail with the ability to produce accurate, high-quality documentation.
  • Strong stakeholder management and communication skills across technical and non-technical audiences
  • Experience with POS, eCommerce, CRM, ERP, inventory, or merchandising systems.
  • Knowledge of retail operations and customer journeys.
What We Offer
  • Competitive salary of AUD $140,000–$150,000 + Superannuation.
  • Hybrid and flexible working arrangements.
  • Opportunity to work on impactful retail transformation initiatives.
  • Collaborative Agile environment with modern tools and practices.
  • Professional development and career progression opportunities.
  • Supportive and inclusive team culture.
If you're a highly organised Business Analyst with a passion for retail, Agile delivery, and continuous improvement, we'd love to hear from you.

Frequently asked questions

Who is hiring for the Store Systems Business Analyst role?
Granite Internatioonal is hiring for the Store Systems Business Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the Store Systems Business Analyst job located?
The Store Systems Business Analyst role with Granite Internatioonal is based in Melbourne, VIC, AU. The role is hybrid-friendly.
Is the Store Systems Business Analyst role remote?
Yes — the Store Systems Business Analyst position at Granite Internatioonal is hybrid. Candidates based in AU are preferred.
Is the Store Systems Business Analyst role full-time or contract?
This is a full time position at Granite Internatioonal.
What experience level is the Store Systems Business Analyst role?
The Store Systems Business Analyst position is aimed at mid-level candidates.
How do I apply for the Store Systems Business Analyst role at Granite Internatioonal?
Apply directly on Granite Internatioonal's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct