End User Desktop Support -FIFO role

PaxusBB ·www.paxus.com.au

Location Adelaide CBD, South Australia, Australia
Work type Remote
Salary AUD 45 - 50 / hour
Type Full time
Level Mid
Source Shazamme
Technology
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End User Desktop Support

📍 Adelaide SA | FIFO from Adelaide
📅 3-month contract | Likely to extend
🔄 Roster: 1 week work/ 1 week off
⏰ 12-hour shifts, Thursday to Wednesday
✈️ Flights & accommodation provided
🍽️ Food provided on site

About the Role

We are seeking an experienced End User Desktop Support Specialist to provide onsite IT support in a remote site environment.

Key Responsibilities

  • Provide onsite Level 1 IT and desktop support, including laptop builds and troubleshooting.
  • Support hardware, applications, unified communications and guest networks.
  • Troubleshoot desktop and application issues and provide face-to-face support to end users.
  • Manage incidents and service requests through to resolution.
  • Perform daily meeting room diagnostic checks.
  • Coordinate printer maintenance, consumables and hardware repairs with vendors.
  • Manage hardware failures, replacement parts and physical installation.
  • Maintain IT asset and equipment records.
  • Provide regular updates to users and work closely with Service Desk and resolver teams.
  • Perform other IT support duties as required.

About You

  • Experience in desktop, service desk or onsite IT support.
  • Strong troubleshooting skills across hardware and applications.
  • Excellent customer service and communication skills.
  • Comfortable working in a site environment.
  • Ability to work 12-hour shifts on a FIFO roster.
  • Strong incident and service request management skills.
  • Service Desk/ticketing experience preferred.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email icardinal@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

Frequently asked questions

Who is hiring for the End User Desktop Support -FIFO role role?
PaxusBB is hiring for the End User Desktop Support -FIFO role position, a Shazamme client. Apply directly on the employer's career site.
Where is the End User Desktop Support -FIFO role job located?
The End User Desktop Support -FIFO role role with PaxusBB is based in Adelaide CBD, SA, AU. The role is remote-friendly.
Is the End User Desktop Support -FIFO role role remote?
Yes — the End User Desktop Support -FIFO role position at PaxusBB is remote. Candidates based in AU are preferred.
What does the End User Desktop Support -FIFO role role pay?
PaxusBB lists the End User Desktop Support -FIFO role role at AUD 45–50 per hour.
Is the End User Desktop Support -FIFO role role full-time or contract?
This is a full time position at PaxusBB.
What experience level is the End User Desktop Support -FIFO role role?
The End User Desktop Support -FIFO role position is aimed at mid-level candidates.
How do I apply for the End User Desktop Support -FIFO role role at PaxusBB?
Apply directly on PaxusBB's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct