Motor Claims Consultant

Mayday Recruitment ·www.maydayrecruitment.com

Location Melbourne, Victoria, Australia
Work type Remote
Salary AUD 70,000 - 80,000 / year
Type Full time
Level Mid
Source Shazamme
Insurance Searching
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Motor Claims Consultant - Join a Leading Specialist Insurer in Melbourne 🚗

Ready to step into a more technical, relationship-driven claims role with a major player in the Australian insurance market?

This opportunity sits within a highly respected specialist insurer known for its expertise in commercial motor, heavy motor, fleet, transport, and logistics insurance. With a strong national presence and backing from a major insurance group, the business is recognised for its deep industry knowledge, robust claims capability, and long-standing broker relationships across Australia.

This is not your typical high-volume, transactional claims role – you’ll be working across more complex motor portfolios where service, technical understanding, and stakeholder management really matter.

 What’s in it for you?

  • $80,000 + Super
  • Melbourne CBD office (with WFH flexibility)
  • Hybrid working model with strong team collaboration
  • Exposure to complex, commercial and heavy motor claims
  • Broker-facing role with a strong relationship focus
  • Manage a portfolio of approx. 200–250 ongoing claims
  • Work within a well-established, market-leading insurance environment

Your Key Responsibilities:

  • Manage end-to-end motor claims
  • Coordinate repairs and liaise with suppliers and assessors
  • Build and maintain strong relationships with a dedicated panel of brokers
  • Provide updates and guidance to stakeholders throughout the claims process
  • Ensure accurate documentation and compliant file management
  • Negotiate fair and commercially sound outcomes
  • Contribute to initiatives that improve efficiency and claims performance


Who we’re looking for:

  • Experience in commercial motor, heavy motor, fleet, or well-developed domestic motor claims
  • Strong communication and stakeholder management skills
  • Highly organised with strong attention to detail
  • Confident using claims systems and Microsoft Office
  • Customer-focused with a proactive, solutions-driven mindset
  • Stable employment history and openness to developing within insurance

If you’re looking to move into a more technical, broker-facing claims role within a specialist motor insurance environment, this is a standout opportunity.

Apply now or contact MAYDAY Recruitment for a confidential discussion.

Frequently asked questions

Who is hiring for the Motor Claims Consultant role?
Mayday Recruitment is hiring for the Motor Claims Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Motor Claims Consultant job located?
The Motor Claims Consultant role with Mayday Recruitment is based in Melbourne, VIC, AU. The role is remote-friendly.
Is the Motor Claims Consultant role remote?
Yes — the Motor Claims Consultant position at Mayday Recruitment is remote. Candidates based in AU are preferred.
What does the Motor Claims Consultant role pay?
Mayday Recruitment lists the Motor Claims Consultant role at AUD 70,000–80,000 per year.
Is the Motor Claims Consultant role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Motor Claims Consultant role?
The Motor Claims Consultant position is aimed at mid-level candidates.
How do I apply for the Motor Claims Consultant role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct