Production Support Engineer
Skillhouse ·www.skillhouse.co.jp
Apply directA global insurance company is seeking a Production Support Engineer with expertise in Site Reliability Engineering (SRE), Application Management Services (AMS), and IT Service Management.
Responsibilities:
- Understand current processes and identify areas for improvement
- Analyze issues, propose solutions, and build consensus among stakeholders
- Implement and roll out improvement initiatives across teams
- Strengthen engineering culture through documentation and knowledge sharing
- Measure effectiveness and drive continuous improvement
- Work independently with minimal supervision and escalate issues when necessary
- Approach work proactively, independently, and innovatively
Required Skills:
- Technical Expertise: Strong understanding of databases, web applications, APIs, messaging systems, and Japan-specific tools (e.g., JBA, HULFT)
- Tools & Technologies: Scheduling tools (CA A-AUTO, JP1), APM tools (New Relic, Dynatrace), scripting languages (Shell, PowerShell), SQL, and cloud platforms (Azure, AWS, GCP)
- Problem Solving & Optimization: Proactive approach to early issue detection, system performance improvement, and ensuring reliability
Why should you apply:
- 3,000-employee global firm environment
- Collaborative culture with smart people in a fast-growing company
- Hybrid working location and flexible work policies and strong work-life balance.
Company Details: One of the largest insurance companies in North America and the 28th largest fund manager in the world based on assets under management (AUM) by global institutional investors. It boasts an exciting, international environment with excellent benefits and work-life balance.
Working Hours: 9:00 - 17:00 (Mon-Fri)
Working Style: Hybrid (2 days of remote work per week)
Holidays: Saturday, Sunday, and National Holidays, Year-end and new year holidays (December 30, December 31, January 2 and January 3), Annual Paid Holiday. For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)
Services/Benefits: Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension
Frequently asked questions
Who is hiring for the Production Support Engineer role?
Skillhouse is hiring for the Production Support Engineer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Production Support Engineer job located?
The Production Support Engineer role with Skillhouse is based in Tokyo, JP.
What does the Production Support Engineer role pay?
Skillhouse lists the Production Support Engineer role at JPY 8,000,000–10,000,000 per year.
Is the Production Support Engineer role full-time or contract?
This is a full time position at Skillhouse.
What experience level is the Production Support Engineer role?
The Production Support Engineer position is aimed at mid-level candidates.
How do I apply for the Production Support Engineer role at Skillhouse?
Apply directly on Skillhouse's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.