Customer Service Officer
Chandler Macleod ·www.chandlermacleod.com
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Customer Service Officer | Wyndham Area
$39.00 per hour + Super | Multiple Opportunities Available
These are short-term assignments commencing ASAP, with opportunities available through to November, December and January.
Seeking Customer Service Officers to join a large and well-respected local government organisation in Melbourne's west.
We have several opportunities available with both full-time and part-time arrangements on offer, making these roles ideal for experienced customer service professionals looking for flexibility and the opportunity to make a meaningful contribution to the local community.
Available Working Arrangements
Full-Time
As a Customer Service Officer, you will be the first point of contact for community members, providing exceptional service across both face-to-face and telephone channels.
You will assist customers with enquiries, resolve issues where possible, process payments, maintain accurate records and contribute to a positive customer experience.
Responsibilities include:
To be successful in this role, you will bring:
If this sounds like your next opportunity, we'd love to hear from you.
When submitting your application, please let us know whether you are seeking full-time or part-time hours and outline your relevant customer service experience.
Only shortlisted candidates will be contacted.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
$39.00 per hour + Super | Multiple Opportunities Available
These are short-term assignments commencing ASAP, with opportunities available through to November, December and January.
Seeking Customer Service Officers to join a large and well-respected local government organisation in Melbourne's west.
We have several opportunities available with both full-time and part-time arrangements on offer, making these roles ideal for experienced customer service professionals looking for flexibility and the opportunity to make a meaningful contribution to the local community.
Available Working Arrangements
Full-Time
- 38 hours per week
- Monday to Friday
- 21 hours per week
- Monday, Thursday and Friday
As a Customer Service Officer, you will be the first point of contact for community members, providing exceptional service across both face-to-face and telephone channels.
You will assist customers with enquiries, resolve issues where possible, process payments, maintain accurate records and contribute to a positive customer experience.
Responsibilities include:
- Providing professional front counter and contact centre support
- Responding to customer enquiries via phone and in person
- Processing payments and cashiering transactions
- Managing customer requests and maintaining accurate records
- Assisting with complaints and customer resolutions
- Maintaining customer information and community resources
- Supporting administrative and reporting functions
- Working collaboratively within a customer-focused team environment
To be successful in this role, you will bring:
- Previous experience in a customer service, contact centre or reception environment
- Strong communication and interpersonal skills
- Confidence handling a high volume of enquiries
- Experience working with multiple systems and applications
- Good attention to detail and ability to manage competing priorities
- Cash handling, EFTPOS or cashiering experience will be highly regarded
- A positive, professional and team-focused approach
If this sounds like your next opportunity, we'd love to hear from you.
When submitting your application, please let us know whether you are seeking full-time or part-time hours and outline your relevant customer service experience.
Only shortlisted candidates will be contacted.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Frequently asked questions
Who is hiring for the Customer Service Officer role?
Chandler Macleod is hiring for the Customer Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Officer job located?
The Customer Service Officer role with Chandler Macleod is based in Werribee, VIC, AU.
What does the Customer Service Officer role pay?
Chandler Macleod lists the Customer Service Officer role at up to AUD 39 per hour.
Is the Customer Service Officer role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Customer Service Officer role?
The Customer Service Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service Officer role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.