Customer Service Officer / Parts Interpreter x 2 – BNE

Virtue Recruitment ·www.virtuerecruitment.com.au

Location Brisbane, QLD, AU
Work type Hybrid
Type Full time
Level Mid
Source Shazamme
Sales
Apply direct

🧾 Job Description

Position: Customer Service Officer / Parts Interpreter (Hybrid Role)

Overview:

Newly created hybrid role combining customer service + parts interpreting + service coordination as part of restructuring the service and parts teams.

Responsibilities:

• Handle inbound customer enquiries (phone + counter)

• Parts interpreting and order processing

• Support service team with job coordination

• Retail/over-the-counter parts sales

• Liaise with technicians and customers

• Follow up orders and service requirements

✅ Must-Haves

• Experience in:

• Parts interpreting OR

• Service advising OR

• Industrial customer service

• Strong communication skills

• Comfortable dealing with trades / workshop environment

• Sense of urgency + follow-through

Nice to Have

• Mechanical or trade background

• Experience in maintenance / workshop environment

• Ability to identify parts / understand equipment


Frequently asked questions

Who is hiring for the Customer Service Officer / Parts Interpreter x 2 – BNE role?
Virtue Recruitment is hiring for the Customer Service Officer / Parts Interpreter x 2 – BNE position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Officer / Parts Interpreter x 2 – BNE job located?
The Customer Service Officer / Parts Interpreter x 2 – BNE role with Virtue Recruitment is based in Brisbane, QLD, AU. The role is hybrid-friendly.
Is the Customer Service Officer / Parts Interpreter x 2 – BNE role remote?
Yes — the Customer Service Officer / Parts Interpreter x 2 – BNE position at Virtue Recruitment is hybrid. Candidates based in AU are preferred.
Is the Customer Service Officer / Parts Interpreter x 2 – BNE role full-time or contract?
This is a full time position at Virtue Recruitment.
What experience level is the Customer Service Officer / Parts Interpreter x 2 – BNE role?
The Customer Service Officer / Parts Interpreter x 2 – BNE position is aimed at mid-level candidates.
How do I apply for the Customer Service Officer / Parts Interpreter x 2 – BNE role at Virtue Recruitment?
Apply directly on Virtue Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct