Carer Services Officer

aandcosite JobAdder ·www.aandco.au

Location Perth, Western Australia, Australia
Salary AUD 80,000 - 81,000 / year
Type Full time
Level Mid
Source Shazamme
Admin / Secretarial / Office Support
Apply direct
Fixed Term Until June 2027 (with possible extension)

Join a team that makes a real difference every single day. If you’re the kind of person who loves a good process, thrives on the phone, and lights up when helping others navigate support services, this role has your name all over it.

We’re looking for a Carer Services Officer who’s equal parts organised, empathetic, and unflappable for our client in East Perth. 

What you’ll be doing:
  • Coordinating carer packages — matching funding and respite services to the needs identified in each Carer Support Plan.
  • Managing phone‑based enquiries — you’ll spend a large portion of your day on the phone supporting Carers, suppliers, and partner organisations.
  • Administering funding and bookings — ensuring accuracy, timeliness, and compliance with guidelines.
  • Maintaining CRM records with fast, accurate data entry.
This is a process driven phone‑focused role, perfect for someone who loves structured work, clear processes, and meaningful human connection.
  
Who you are You’ll shine in this role if you’re:
  • A process‑driven multitasker who enjoys juggling phones, emails, and scheduling.
  • A strong communicator who can build rapport with warmth and professionalism.
  • Confident using CRM systems, Microsoft Suite, and entering data quickly and accurately.
  • Experienced in healthcare, community services, or customer service environments will be highly regarded.
  • Someone who brings empathy, cultural awareness, and a person‑centred approach to every interaction.
 
Interviews are expected to commence in the next few days so please apply today!

Offices are based in Perth - requires great comms and full working rights in Australia. 

If you’re interested in this opportunity, please get in touch with Karen McGlynn on 0406 833 625 or email karen.mcglynn@aandco.au with your updated resume.

Frequently asked questions

Who is hiring for the Carer Services Officer role?
aandcosite JobAdder is hiring for the Carer Services Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Carer Services Officer job located?
The Carer Services Officer role with aandcosite JobAdder is based in Perth, WA, AU.
What does the Carer Services Officer role pay?
aandcosite JobAdder lists the Carer Services Officer role at AUD 80,000–81,000 per year.
Is the Carer Services Officer role full-time or contract?
This is a full time position at aandcosite JobAdder.
What experience level is the Carer Services Officer role?
The Carer Services Officer position is aimed at mid-level candidates.
How do I apply for the Carer Services Officer role at aandcosite JobAdder?
Apply directly on aandcosite JobAdder's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct