Head of Global Process Excellence

EMEA Recruitment is proud to partner with a leading global industrial organization operating across complex, highly regulated markets. With an international manufacturing footprint and diverse global customer base, the business is undergoing significant transformation to further strengthen efficiency, scalability and operational performance.

My client is looking for a Global Head of Process Excellence to lead the transformation and harmonization of end-to-end processes across Innovation, Commercial, Supply Chain, Production and Logistics, with a strong focus on digitalization, automation and AI.

The role is based in Zug, Switzerland.

Responsibilities of the Global Head of Process Excellence:

• Define and lead the global Process Excellence strategy, developing state-of-the-art processes across the organization
• Standardize and harmonize end-to-end processes across Innovation, Commercial, Supply Chain, Production and Logistics
• Eliminate operational silos and bottlenecks to improve efficiency, responsiveness and business performance
• Establish global process ownership and governance frameworks to drive standardization and accountability across regions
• Develop agile demand and workload management processes to optimize capacity across global functions
• Drive the adoption of AI, machine learning, advanced analytics, RPA and process mining to automate and optimize processes
• Establish global KPI frameworks to measure process performance and quantify improvements across cost, margin, service and productivity
• Lead cross-functional transformation and change initiatives, influencing senior stakeholders and embedding new ways of working

Desirable requirements:

• 12+ years' experience leading global process excellence, business transformation or enterprise-wide change within a chemical, industrial or similarly complex organization
• Strong cross-functional experience across areas such as R&D/Innovation, Commercial, Finance, Supply Chain, Manufacturing and Logistics
• Proven experience designing, standardizing and implementing global end-to-end processes and governance frameworks
• Strong understanding of digital transformation, AI, automation, advanced analytics and process mining
• Experience partnering with IT and CIO/CTO organizations on major enterprise transformation initiatives
• Strong knowledge of enterprise technology environments, including SAP and Microsoft Dynamics
• Proven ability to establish KPI frameworks and translate process improvements into measurable financial and operational outcomes
• Excellent change management and stakeholder engagement skills, with the ability to influence C-suite and senior global leaders

EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.