Service Designer
Momentum JobAdder ·www.momentum.co.nz
Apply directService Designer | Part-time contract (20hrs a week) | ASAP Start
We’re looking for an experienced Service Designer to join a significant healthcare programme, supporting pathway redesign and helping translate clinical and operational requirements into practical, implementable solutions.
We’re looking for an experienced Service Designer to join a significant healthcare programme, supporting pathway redesign and helping translate clinical and operational requirements into practical, implementable solutions.
This is a part-time contract suited to someone who is comfortable working across complex healthcare environments and can bring structure and clarity to processes, user journeys and implementation planning.
About the role Working closely with clinical, operational and programme stakeholders, you’ll provide targeted service design capability across a key programme of work.
You’ll help understand how services operate today, identify opportunities for improvement and design future-state pathways that work in practice.
Key areas of focus will include:
- Capturing clinical scenarios and user journeys
- Developing current-state and future-state process maps
- Translating clinical and operational requirements into clear service design artefacts
- Identifying pain points, risks, impacts and change requirements
- Supporting pathway redesign and implementation planning
- Supporting the development and updating of SOPs
- Developing practical implementation documentation and handover materials
About you
You’ll bring senior-level service design experience, ideally within healthcare, health service improvement, clinical pathway design or another complex operational environment.
You’ll bring senior-level service design experience, ideally within healthcare, health service improvement, clinical pathway design or another complex operational environment.
You’ll also bring:
- Strong process mapping and facilitation skills
- Experience translating complex requirements into practical service designs
- Experience supporting implementation and operational change
- Confidence working with clinical, operational and programme stakeholders
- Strong communication and stakeholder engagement skills
- A relevant tertiary qualification or equivalent senior-level experience
**Please note that only applicants currently based in New Zealand with the appropriate work rights (a valid visa) will be considered**
Frequently asked questions
Who is hiring for the Service Designer role?
Momentum JobAdder is hiring for the Service Designer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Designer job located?
The Service Designer role with Momentum JobAdder is based in Auckland, NZ.
What does the Service Designer role pay?
Momentum JobAdder lists the Service Designer role at up to NZD 130 per hour.
Is the Service Designer role full-time or contract?
This is a full time position at Momentum JobAdder.
What experience level is the Service Designer role?
The Service Designer position is aimed at mid-level candidates.
How do I apply for the Service Designer role at Momentum JobAdder?
Apply directly on Momentum JobAdder's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.