Sales Advisor - Luxury | Melbourne CBD

Your New Employer:

Join an international luxury fashion business with a strong reputation for creativity, craftsmanship and a less traditional take on the luxury retail experience. With beautifully presented boutiques across Melbourne, the brand has built a loyal following through distinctive product, strong storytelling and a highly personalised approach to service.

This is a business that values individuality and personality just as much as polish. You’ll be joining a team where building genuine relationships with clients and creating an enjoyable in-store experience are central to how the boutique operates.

Your New Role:

As Sales Advisor, you’ll be responsible for creating a considered and highly personalised experience for every client who visits the boutique. You’ll get to know your clients, understand what they are looking for and use your product knowledge and styling ability to make recommendations that feel natural and relevant.

You’ll also play an important role in building repeat business, maintaining strong relationships with returning clients and contributing to the overall commercial performance of the boutique.

What You’ll Get Up To:

• Creating warm and memorable client experiences from first introduction through to purchase and beyond.
• Building relationships with new and existing clients and developing a strong base of returning customers.
• Styling clients across the wider collection and confidently recommending complementary pieces.
• Learning the detail behind the product, materials and craftsmanship so you can speak about the collection with confidence.
• Working towards individual and store sales expectations while maintaining a service-first approach.
• Supporting client outreach and keeping in contact with customers around new collections, product arrivals and relevant pieces.
• Keeping the boutique beautifully presented and supporting visual standards throughout the day.
• Working closely with the wider team across stock, replenishment and the everyday running of the boutique.

The Experience Checklist:

• Previous experience within luxury, premium fashion or another high-service retail environment.
• Confidence working with clients one-on-one and building relationships over time rather than focusing purely on the transaction.
• A strong understanding of sales performance and experience working towards individual or store targets.
• Strong communication skills and the ability to adapt your approach to different clients.
• A polished presentation style while still bringing your own personality to the role.
• The confidence to make recommendations, build complete looks and introduce clients to new product.
• A collaborative attitude and willingness to support the wider boutique team.
• Flexibility to work across a retail roster including weekends.

What's Next? 
 
If this sounds like your next role, apply now! Alternatively call Sibeal on 0405 600 655 or email your resume to sibeali@rwr.net.au