Client Services Officer
Kennedy Reid ·www.kennedyreid.com.au
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The Company
Our client is a world-leading appliance brand, recognised globally for quality, innovation, and outstanding customer service. With a strong reputation and a welcoming, team-focused culture, they are seeking an experienced Client Services Officer on a temporary-to-permanent basis to support their high-volume sales team.
The Role
As a Client Services Officer, you will:
Salary: $36/hour + superannuation
Hours: Monday to Friday, 8:30am – 5:00pm
Opportunity: Temporary-to-permanent
Some WFH available after training ( Hybrid)
You
To succeed in this role, you will bring:
Please submit your resume to Carla by clicking the ‘Apply Now’ button.
Our client is a world-leading appliance brand, recognised globally for quality, innovation, and outstanding customer service. With a strong reputation and a welcoming, team-focused culture, they are seeking an experienced Client Services Officer on a temporary-to-permanent basis to support their high-volume sales team.
The Role
As a Client Services Officer, you will:
- Build and maintain strong relationships with B2B clients
- Deliver exceptional customer service via phone and email
- Identify and pursue upsell opportunities
- Monitor and manage inventory levels
- Handle product recalls, refunds, and warranty issues
- Coordinate logistics and courier ETAs
- Accurately update multiple systems, including JDE and Salesforce
Salary: $36/hour + superannuation
Hours: Monday to Friday, 8:30am – 5:00pm
Opportunity: Temporary-to-permanent
Some WFH available after training ( Hybrid)
You
To succeed in this role, you will bring:
- Previous experience in a fast-paced B2B customer service environment
- Ideally, experience in appliances, warranty, or retail
- Strong attention to detail and organisational skills
- Excellent verbal and written communication
- Proficiency in Word, Excel, and Data Entry
Please submit your resume to Carla by clicking the ‘Apply Now’ button.
Frequently asked questions
Who is hiring for the Client Services Officer role?
Kennedy Reid is hiring for the Client Services Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Services Officer job located?
The Client Services Officer role with Kennedy Reid is based in Sydney, NSW, AU. The role is remote-friendly.
Is the Client Services Officer role remote?
Yes — the Client Services Officer position at Kennedy Reid is remote. Candidates based in AU are preferred.
Is the Client Services Officer role full-time or contract?
This is a full time position at Kennedy Reid.
What experience level is the Client Services Officer role?
The Client Services Officer position is aimed at mid-level candidates.
How do I apply for the Client Services Officer role at Kennedy Reid?
Apply directly on Kennedy Reid's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.